Senior Manager Customer Experience
Pune, Maharashtra
Innovative and results-driven Senior Customer Experience Leader with nearly a decade of expertise in spearheading high-performance global teams and delivering exceptional customer experiences. Adept at strategic planning, operational excellence, and fostering a customer-centric culture. Proven success in leveraging data-driven insights, AI/automation, and continuous improvement initiatives to drive customer advocacy, retention, and revenue growth. A passionate mentor committed to developing top talent and building highly engaged teams.
Laid off/ Unemployed Recently
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