Job Description

Automation Development Engineer

Required Skills:

• The candidate must have a Bachelor’s degree in Computer Science, Information Technology, or a related field.
• 5-6 years of experience serving as an Automation Engineer or in a similar capacity.
• They possess a strong understanding of network IT infrastructure and are adept at remote Windows system administration.
• They are proficient in scripting languages such as PowerShell, Python, and Bash.
• They exhibit excellent problem-solving skills and have the ability to troubleshoot complex technical issues.
• They have experience working in a Network Operation Center (NOC) environment and are familiar with the monitoring and alerting tools used in NOC operations.
• They possess effective communication skills and have the ability to articulate technical concepts to non-technical stakeholders.

Essential Duties And Responsibilities:

• Design, develop, and implement automated solutions aimed at optimizing IT processes.
• Create and maintain clear and comprehensive operational runbooks for automation procedures.
• Enhance troubleshooting procedures for the Operations team (1st & 2nd level support).
• Collaborate with the team to identify automation opportunities and continuously improve our infrastructure across various environments.
• Perform root-cause analysis of incidents and effectively troubleshoot live issues.
• Engage with the customer to ensure seamless and controlled deployments.
• Demonstrate a strong "team player" attitude and growth mindset.