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Customer Success Engineer

Job Description

You will

  • Individual Contributor (4-8 yrs)
  • Analyse customer data on Concentric Platform, extract relevant insights to identify data risks, develop risk remediation strategies
  • Prepare and present data risk reports to customers. Handhold them for implementation of the risk remediation strategies
  • Develop, curate and maintain training datasets for AI models
  • Label large datasets for supervised learning of AI models
  • Serve as customer’s trusted data security advisor, providing subject matter expertise, strategic guidance to drive adoption of concentric platform aligned with customer objectives
  • Excellent communication skills across various formats and mediums. Strong presentation and facilitation skills

You have

  • Individual Contributor (4 -8 yrs experience)
  • Strong experience on with data analytics. Proven ability to extract relevant insights from big volumes of data to solve specific problems. Eye for detecting trends, anomalies in data. and willing to overcome obstacles
  • Experience in developing training datasets for AI models and data labelling for supervised learning of AI models.
  • Excellent attention to detail

  • Customer advisory experience preferably in data security domain

  • Experience on with Excel as data analysis and reporting tool is required. Knowledge of other tools like Python, Kibana, Jira, ppt will be a plus.
  • Broad knowledge of operationalizing data security, regulations and standards will be an advantage
  • Excellent communication skills across various formats and mediums. Strong presentation and facilitation skills
  • Use creative problem-solving skills to help customers reach their business goals and maximize the value they are getting from Concentric platform
  • Graduate/Post Graduate in Engineering discipline from premium institute

Skills

  • Python
  • kibana
  • JIRA
  • Problem Solving
  • Data analysis

Education

  • Master's Degree
  • Bachelor's Degree

Job Information

Job Posted Date

Dec 16, 2024

Experience

4 to 8 Years

Compensation (Annual in Lacs)

Best in the Industry

Work Type

Permanent

Type Of Work

8 hour shift

Category

Information Technology

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