Job Description

Customer Success Manager

Requirements:

• • Bachelor's degree in Business, Marketing, or a related field.
  • 3+ years of experience in customer success or a similar role.
  • Excellent communication and interpersonal skills, with the ability to build strong relationships with customers.
  • Strong problem-solving and analytical skills, with the ability to identify and address customer needs and issues.
  • Experience with customer success metrics and tools such as NPS, CSAT, and CRM systems.
  • Ability to work independently and as part of a team in a fast-paced, goal-oriented environment.
  • Familiarity with SaaS products and services.