Job Description

• Hyderabad, Telangana, India

We are a leading global provider of software and data analytics to the real estate industry. Clients use our platform to improve operating performance and increase capital returns. We are a run fast, have fun and reap rewards type of environment. RealPage offers an engaging work culture that fosters personal and career growth for our employees. We continually reinvent and evolve to meet the needs of the customers we serve through technology and vision. You can feel it in the work we do and the clients that benefit. Our unique company philosophy fosters innovation, excellence and collaboration.

The RealPage Investment Management group is hiring a Data Analyst II to join our Data Collection Services (DCS) team. You will work alongside other team members in Implementations, Product Management, and Engineering when needed to investigate and resolve data quality issues on behalf of our clients. The DCS team assists with the implementation of RealPage’s Asset and Investment Management (AIM) application and processing monthly data, such as financial and operational information, received from outside sources. The team onboards and trains operating partners in the process of submitting data and works with partners to resolve data quality issues. Our business is fast-paced and time-sensitive to meet reporting deadlines for our customers.

The DCS Data Analyst II will perform implementation tasks, onboard and communicate with operating partners, and support ongoing data collection and data validation processes associated with the Asset & Investment Management (AIM) application used by our clients. This position requires attention to detail with strong troubleshooting skills, along with project management skills. Additionally, the successful candidate will be asked to communicate with clients and internal teams to foster a collaborative environment. To succeed in this role, you should have a naturally analytical mindset and be able to analyze various datasets to identify data quality issues and be able to work independently to troubleshoot and resolve.

Primary Responsibilities

• Work with external data providers and operating partners to coordinate the submission, validation, and aggregation of data on behalf of clients
• Train external data providers on the process of using our application to submit data
• Conduct periodic reconciliations to source data records to ensure accuracy and compliance with defined business rules
• Demonstrate initiative and reflect a sense of urgency in daily duties to meet deadlines
• Work closely with clients, leadership, and other functional teams within AIM to understand client needs and establish best practices
• Act as a point of contact and escalation for clients and third-party information providers
• Provide written and verbal responses to client inquires, resolution of service delivery issues and routine status updates

Required Knowledge/Skills/Abilities

• Strong MS Excel experience
• Demonstrated analytical and problem-solving skills are a must
• Excellent verbal and written communication skills for effective communication with customers and internal teams
• Ability to multitask and work efficiently across multiple projects
• Demonstrated ability to work independently, and take initiative
• Flexibility to work overtime hours (nights and weekends) when required
• A minimum of 2 years of experience in data analysis and reporting, or a similar field.
• Exceptional analytical and conceptual thinking skills.
• Excellent planning, organizational, and time management skills.