Job Description

Location: At Insyncai Bangalore, India
Requirement:

• Minimum 3yrs experience.
• 2+ years experice in ROR is a must.

About the role

We are growing our team of excellent engineers who are self motivated, always looking for solving challenging problems, taking on new tech initiatives and exploring ways to drive the growth of the company and making a tangible difference in how brands engage with their customers.

You should join us if you...
are looking to build next generation GeneratingAI/ ChatGPT/ Llama, Gemeni etc powered customer experience solution are really passionate about conversational AI & want to solve some of the most complex problems in Natural Language Processing space are ready to take on the challenge of building & scaling a truly amazing AI platform to impact the lives of millions of customers & hundreds of brands
are keen on becoming the part of growth story a startup and grow with it- are ready to work on a challenging but fun environment where learning new things is the way of work every day can think of solutions beyond boundaries and drive outcomes with full ownership deeply believe in customer obsession, can learn & innovate fast

Responsibilities

• Enhancing various components of our AI platform (e.g Context engine, Feed Integration pipeline, Configuration Manager etc)
• Managing bot development/on-boarding for existing/new clients which includes building Bot UI flows, integration of client APIs etc Exploring new capabilities and integrating external systems into bot platform based on use cases
• Building/enhancing customer facing Web SDK for ChatUI for web, mobile and other channels
• Building/enhancing customer/employee facing Admin Site UI for reporting, setup, customer onboarding, configurations, AI training, Monitoring and alerting etc
• Building/managing RESTful APIs for various features within the core bot platform Exploring/integrating/enhancing with various third-party messaging systems (e.g FB Messenger, Twitter, Viber, Alexa, Zendesk, Salesforce etc) as these platforms evolve in capabilities
• Building/managing AWS clusters for clients Automating test cases, build process

Qualifications

• Total experience level of 3 to 4 years of software development
• Strong problem-solving skills, data structures, and algorithms
• Experience with distributed systems handling a large amount of data
• Excellent coding skills in any one/more among Ruby/ROR is a must.
• Excellent coding skills in Front-end technologies (React, HTML, CSS)
• Good understanding of Web Technologies (RestFul APIs, Authentication)
• Good understanding of Database Systems Experience in working on Data Science problems is a plus
• B.Tech/BE/M.Tech in Computer Science or equivalent from a reputed college (Tier 1/2)

About

Insync started developing powerful customer experience automation solutions in 2017 for enterprise customers. Today, Insync is the champion of great sales and support service everywhere for everyone by unlocking the power of conversational AI and powering millions of conversations, enabling top enterprise customers with hundreds of millions of their users, by providing powerful human-like virtual assistants over chat, email, messaging, social channels and phone. Our products are built with love to be loved. The company was conceived in San Jose California, built and grown here and in Bangalore. Learn more at https://insyncai.com .