Job Description

• Kolkata, WB

Essential Functions  

• Provides input to product strategy and roadmap deliverables, including assessment/estimates for new features, regulatory requirements, and introduction of new technologies.
• Manages large to moderate-sized applications software development projects evaluating and taking accountability for progress and results
• Ensures projects are completed on time and according to corporate quality standards.
• Prioritizes schedules and allocates resources for software development projects in accordance with the Product Roadmap.
• Performs or facilitates all aspects of project planning on customer-support related projects, including coordination resources, schedules, task assignment, project milestones, risk assessment, recommendations, and status reporting
• Promotes a culture that instills a focus on the customer by understanding their needs and delivering value with each interaction.
• Researches escalations from support when a more technical skill set is required and recommends solutions to customer reported problems.
• Communicates to other internal departments on the status of resolution to customer issues, participates heavily in the user acceptance process of a new release and developing and delivering resolutions to customer problems as appropriate.
• All other duties and responsibilities as assigned. 

Skills needed to be successful

• Strong ability to organize, prioritize, make decisions, and drive positive results
• Proven leadership and people skills including the ability to delegate responsibility effectively and hold people accountable.
• Demonstrated planning skills to determine and meet departmental objectives.
• Understanding of software development methodologies and industry accepted software quality standards.
• Resourcefulness and ability to take the initiative in development and completion of work projects.
• Superior Ability to work and communicate with clients and other departments in an effective and positive manner
• Excellent understanding of the business applications deployed in healthcare organizations or the ability to apply unrelated knowledge to the healthcare industry.
• Successful track record leading or managing major projects in a regulated environment.

Required Experience & Education 

• Bachelor’s degree in Computer Science, Information Science, Software Engineering, related discipline, or equivalent experience.
• Minimum of 7 years of software development or related experience with proven success at meeting deliverable deadlines at measurable levels of quality.
• Minimum 2 years’ management experience 

Preferred Experience & Education 

• Previous experience in bioinformatics or genetics software development.
• 3 years’ software development experience in a healthcare environment
• Experience working with a globally dispersed Team
• Master’s degree in a relevant discipline 

Preferred technical Skills: 

• Experience in any programming language, .Net stack of technologies highly preferred.
• Experience in API Testing (ideally RESTful APIs, using http client).
• Experience in working Agile methodologies.
• Exposure to Cloud technologies( AWS,AZURE ), DevOps ( CI/CD)
• Any experience with healthcare sector is highly desirable but not compulsory.

Education Required

• Bachelors or better.

Experience Required

• 8-15 years