Job Description

• Bengaluru, Karnataka, India 

Company Overview

Docusign brings agreements to life. Over 1.5 million customers and more than a billion people in over 180 countries use Docusign solutions to accelerate the process of doing business and simplify people’s lives. With intelligent agreement management, Docusign unleashes business-critical data that is trapped inside of documents. Until now, these were disconnected from business systems of record, costing businesses time, money, and opportunity. Using Docusign’s Intelligent Agreement Management platform, companies can create, commit, and manage agreements with solutions created by the #1 company in e-signature and contract lifecycle management (CLM).

What you'll do

Docusign consolidated all the Financial systems to the Oracle Cloud ERP Procurement and Subscription Management suite of applications. We are in the process of scaling our finance applications further and rolling out ERP globally to support Docusign’s growth.

As part of the Oracle Cloud ERP Operations, you will be responsible for supporting Quote to Cash Business for smooth Business operations and successful period close, providing technical guidance to the team and supporting Audit requests in the Quote to Cash area.

In this role you will be working alongside the Business and IT counterparts to support Oracle ERP.

This position is an individual contributor reporting to the Director, Enterprise Applications.

Responsibility

• Partner with business process owners, Oracle Functional team, integration team, multi-functional teams from Salesforce and other Boundary applications, and develop and support Oracle Cloud application functionalities in Quote to Cash area
• Work with Oracle Support on Product related issues
• Advise the best methods, provide technical and functional solutions for major and recurring issues
• Provide technical leadership to the support team, manage key risks and issues, and provide timely updates and root cause analysis to partners and customers

Job Designation

Hybrid: Employee divides their time between in-office and remote work. Access to an office location is required. (Frequency: Minimum 2 days per week; may vary by team but will be weekly in-office expectation)

Positions at Docusign are assigned a job designation of either In Office, Hybrid or Remote and are specific to the role/job. Preferred job designations are not guaranteed when changing positions within Docusign. Docusign reserves the right to change a position's job designation depending on business needs and as permitted by local law.

What you bring

Basic

• Bachelor’s or Master’s degree in Computer Science or related field
• 8 years of experience as Technical analyst in Oracle ERP
• 3+ years of experience in implementing solutions in Oracle Cloud modules in - ERP Cloud Order Management, Subscription Management, AR, SLA and GL modules
• 3+ years of experience in Oracle SaaS and PaaS environments, customizing and extending cloud ERP
• 3+ years of experience in configuring BPM Flows, SLA, page customization, BI data models, reports and dashboards
• 2+ years of experience in integrating SaaS application with 3rd parties such as Banks, Vendors and enable B2B Solutions within SaaS framework
• Experience with OTBI, FBDI, BI Publisher
• Experience with API’s, REST/SOAP based web services available in Oracle cloud ERP, Groovy Scripting and must have strong SQL skills
• Experience with test plans, test cases, test scripts and QA process and automation of data extracts and data loads

Preferred

• Certification in Oracle ERP Cloud
• Advanced MS Excel skills
• Experience with VBCS
• OSS, Advanced Collections, Integration to 3rd party systems, banks
• Experience with OIC development
• Strong problem solving, analytical and critical thinking skills
• Excellent teammate who is able to work with virtual and global multi-functional teams
• Excellent spoken and written communication as well as receptive listening skills, with ability to convey sophisticated ideas in a clear, concise fashion to technical and non-technical audiences
• Must have excellent organizational and multitasking skills with a can-do approach