Job Description

Here at UKG, our purpose is people™. Our HR, payroll, and workforce management solutions help organizations unlock happier outcomes for all. And our U Krewers, who build those solutions and support our business, are talented, collaborative, and innovative problem-solvers. We strive to create a culture of belonging and an employee experience that empowers our people – both at work and at home. Our benefits show that we care about the whole you, from adoption and surrogacy assistance to tuition reimbursement and wellness programs. Our employee resource groups provide a welcoming place to land, learn, and connect with those who share your passions and interests. What are you waiting for? Learn more at

Description

Responsible for UKG’s data network infrastructure including but not limited to routers, switches, firewalls, network taps, tools, and load balancers(both physical and virtual) and public cloud networking.

Provide sound problem determination and resolution, document methodologies, thorough knowledge of data network management, execute hardware and software installations, and performance tuning and recovery

Improve, innovate, and create enhancements to existing processes and policies

Procure, track and renew SSL certificates issued by Trusted CAs

Provide and maintain clear, consistent, and accurate documentation of network topologies and standards, including documentation of ISO and other related standards and/or regulatory compliance

Availability for on-call rotation and work on projects outside normal working hours

Responsible to work on project tasks related to provisioning, break-fix, enhancement and new initiatives along with maintaining, troubleshooting, and supporting all migration and changes to the environments

Troubleshoot network issues using packet analysis tools and other standard network tools and would be expected to coordinate with domain architects as per the requirement.

Follow routine operational tasks such as device backups, code management, configuration compliance, reporting, environmental and performance management while adhering to security policies

Perform all tasks within security, governance, and compliance standards and guidelines

Responsible for coordination with product and business stakeholders to understand the requirements from network perspective and plan the implementation accordingly.

Qualifications

Minimum of 8 years of technical network engineering experience

Hands on experience of minimum 3 years on Public Cloud (GCP, Azure, AWS) is necessary

Hands on experience on IaC Tools (Terraform, Ansible) is necessary

Previous work experience of following change management procedures and maintaining a highly available infrastructure

Experience working in a distributed multi-data centre SaaS environment.

Experience with Cisco Technologies

Experience with Juniper Technologies

Experience with F5 Technologies

Knowledge of routing concepts and protocols (RIP, EIGRP, IGRP, OSPF, BGP, HSRP, VRRP, route redistribution etc.)

Knowledge of SSL management and certificate expiration dates

LAN switching Internetworking to include VLANS, spanning tree, trunking, port aggregation, and segmentation

Experience of working on Next Generation Firewalls(Fortinet, Palo Alto etc.)

Experience and knowledge working with tunnelling technologies including IPSEC and SSL VPNs and GRE tunnelling

Must understand load balancing strategies/ techniques, expertise in application switching/traffic management, knowledge of persistence and SSL certificates

Experience with protocol analysers and related network diagnostic tools

Experience in Network management and monitoring systems

Microsoft Windows general internetworking and troubleshooting knowledge

Experience working in support of WAN connectivity and internet service providers

Knowledge of Infrastructure security aspects would be beneficial

Knowledge of the Agile ways of working would be beneficial

Preferred Qualifications/Skills

CCNA, CCNP, JNCIA, JNCIS, Public Cloud certifications a plus

Self-motivated and capable of working effectively without supervision

Exceptional written & communication skills

Strong organizational skills

Problem-solving expertise

Multi-tasking abilities

Detail oriented