Job Description

• Bangalore, India

RingCentral’s cloud-based communications platform connects more than 2 million users across the world.

Are you looking for an opportunity where your skills and passion make a difference and where your voice will be heard?

We’re the #1 global cloud-based communications provider, growing at more than 30% annually, and we’re looking for team-members with an entrepreneurial spark!

We are looking for a Senior Backend Engineer that will work on a variety of exciting projects with responsibility for designing and delivering secure, distributed, scalable and fault tolerant services, end-user applications and APIs. In this role, you will have an opportunity to use your engineering expertise & leadership in the delivery of cloud-hosted (AWS) SaaS systems. You will work on complex, event driven services adhering to agile engineering practices and processes with a strong focus on automation.

You should be motivated, organized, excited about technology and SaaS products, a thorough critical thinker, and relentless when it comes to code quality, scalability, latency, and platform stability. Our culture is motivational, constructive, and positive. We value teamwork, camaraderie, and collaboration. If you’re up for a fun challenge, we want to hear from you!

Responsibilities

• Work with architects and other stakeholders on polishing requirements, suggest technical solutions, and provide feasible estimates

• Transfer requirements into implementation that is focused on efficiency and quality

• Be an owner of solutions implemented, actively support them from the proof of concept through production deployment

• Focus not only on development but on running software in production. Be proactive in defining monitoring/alerting specifications, enhancing observability and traceability of all production flows

• Provide mentorship to junior team members, become a center of competence on every part of the product you contribute to

• Participate in code reviews and other efforts to maximize quality of Engage products

• Be ready to provide technical assistance and guidance to service engineering teams that answer customer requests

• Work in a distributed team spanning across multiple time zones

Qualifications:

• Bachelor's degree in Computer Science, Engineering or a related field or equivalent, is required

• 8+ years in an engineering software development role building backend services and APIs

• Proven track record in delivery of event-driven, highly available, scalable, resilient enterprise grade commercial cloud services.

• Proficiency in developing Java applications. Advanced knowledge of Java Core, Collections, Multithreading & Java Memory Model, Garbage collection

• Deep understanding of micro services architecture paradigm, event driven system design, distributed systems, eventual consistency principles

• Experience developing REST services: REST manifesto, stateful/stateless services, load balancing strategies

• Strong RDBMS skills: writing advanced queries, designing table structure / indexes / triggers, query optimization / query plan analysis

• Hands on experience deploying applications using Kubernetes

• Experience working with Kafka or other messaging queues

Nice to have:

• Experience with Contact Center solutions is a plus

• Experience with AWS-native technologies (S3, DynamoDB, Athena, EC2) is a plus

• Experience with data streams processing technologies and frameworks (Apache Flink, Apache Spark) is a plus

About RingCentral

RingCentral is the worldwide leader in cloud-based communications. Our software communications platform delivers phone, group chat, mobile communications, video calls, videoconference, contact center and AI-driven digital engagement. It’s a powerful, global presence that allows businesses to communicate anywhere, anytime with anyone.