Job Description

• Bangalore, India
• Hyderabad, India

Your opportunity

We are looking for an experienced software engineer and technical leader to join our architecture team. The members of this team work closely with engineering teams and leadership to provide architectural expertise, design mentorship and to improve visibility into cross-team technical issues.

If you’re ready for this job, you’ve spent years designing and building high-availability, high-scale, production systems and have plenty of front-line experience in the past, but now you’re more interested in how scalable systems work together than in optimizing that routine. You’ve made mistakes (probably lots of them), learned from them and have been a part of phenomenal successes.

At many companies, the Architects are gatekeepers and enforcers. They’re the people who tell you that the project violates the hosting policy or that you really shouldn’t design a system to generate and capture an HTTP request for every customer page load - but it’s not our style here, we do things differently!

We expect a leader, not a gatekeeper. Sure, sometimes a leader has to say no, but that isn’t really the heart of the job. A leader should lead and paint the vision of where we’re going and make sure that everyone has what they need to get there. We hire awesome engineers. Help them see into the future, make decisions that support each-other and avoid mistakes that will be expensive to fix later, then those awesome engineers can deliver outstanding results.

We also expect our Architects to be strong stakeholders for our most technical product developments, working closely with their partners from Product Management and Design. It is only by finding the right balance between technology, market and experience that we’ll deliver the right thing.

What you'll do

• Every week our engineers face new and exciting challenges. Because we’re always pushing the boundaries on the scale, many of these are things we’ve never seen before. However, that doesn’t mean they’ve never been seen anywhere else before. Help the organization learn from the rest of the world.
• Partner with one of our Directors of Engineering where you will help them formulate their technical roadmap and assist their teams. To succeed, you will need to rapidly learn and master the technologies and architecture of the systems in the group!
• Collaborate and interact closely with the platform teams (across IST, CET and PST time zones) who are in charge of developing the UI SDK and tooling used to enable the company to build products quickly and easily but also act as a binding between product and platform by working in cross-functional initiatives.
• Work in a globally distributed development organization with teams spanning multiple timezones. The only way to keep all those teams in sync is to document as much as we can. Therefore, you need to bring expertise in written communications.
• Build innovative experiences to explore our customers’ full-stack telemetry data as part of our service catalog offering, contributing to expanding our shared UI components across our whole platform.

This role requires

• Collaborative and able to influence across the organization.
• Good knowledge of algorithms, data structures, and ability to debug large-scale codebases using the available tools.
• Deep knowledge on browsers, both at their API level and their internals (JS engines; browser performance - reflow, repaint, GPU vs CPU; Service Workers; CDNs; HTTP protocol; etc.).
• Experience building and operating sophisticated UI/UX
• 7+ years of technical leadership with top-level engineering teams
• An advanced degree (MS or Ph.D.) in a STEM field

Bonus points if you have

• Published papers or presentations demonstrating written communication skills
• Full-stack knowledge of systems fundamentals