Job Description

Your opportunity

At New Relic, we love making software that improves the lives of people who make software. Our products help customers answer their most substantial questions by allowing them to visualize, explore, and understand their ops, application, and customer data.
New Relic is looking for a Principal Software Engineer to lead multiple language, browser, and mobile agent teams through a highly impactful transformation, building a brand-new observability experience. This high-impact engineering position is a phenomenal opportunity to own and build a set of next generation experiences and capabilities for the company.

What you'll do

• Building innovative experiences to explore our customers’ full-stack telemetry data and improving some of the existing individual experiences (mainly New Relic Infrastructure). In the process, we have to ensure technologies and experiences are compatible with every step. 
• Globally distributed development organization with teams spanning a ten nine-hour swath of timezones. The only way to keep all those teams in sync is to document as much as we can. Therefore, you need to bring expertise in written communications. 
• Working and interacting closely with the platform teams (across CET and PST time zones) who are in charge of developing the UI SDK and tooling used to enable the company to build products quickly and easily but also act as a binding between product and platform by working in cross-functional initiatives. 
• Partner with one of our Directors of Engineering where you will help them formulate their technical roadmap and assist their teams. To succeed, you will need to rapidly learn and master the technologies and architecture of the systems in the group! 
• Every week our engineers face new and exciting challenges. Because we’re always pushing the boundaries on the scale, many of these are things we’ve never seen before. However, that doesn’t mean they’ve never been seen anywhere else before. help the organization learn from the rest of the world.

This role requires

• 15+ years of relevant technology experience with 8+ years of architecting platforms and frameworks that operate at a high level of scale 
• 5+ years of technical leadership with top-level engineering teams 
• Experience building and operating sophisticated UI/UX 
• Deep knowledge on browsers, both at their API level and their internals (JS engines; browser performance - reflow, repaint, GPU vs CPU; Service Workers; CDNs; HTTP protocol; etc.).
• Good knowledge of algorithms, data structures, and ability to debug large-scale codebases using the available tools. 
• Collaborative and able to influence across the organization.

Bonus points if you have

• An advanced degree (MS or Ph.D.) in a STEM field  
• Full-stack knowledge of systems fundamentals  
• Published papers or presentations demonstrating written communication skills  
• BS/MS/PhD in CS (or equivalent)