Job Description

Responsibilities :

Offshore Team Management

• Lead and mentor offshore technical teams, providing guidance and support to ensure project success.
• Manage team resources and ensure efficient project delivery.
• Conduct regular performance evaluations and provide constructive feedback.

IAM Solution Design And Implementation

• Collaborate with clients and internal stakeholders to design IAM solutions tailored to meet specific business requirements.
• Develop and implement IAM solutions, integrating Saviynt, Java, and SSO Access Management technologies.
• Oversee the configuration and customization of IAM systems.

Project Management

• Manage end-to-end project lifecycles, including planning, budgeting, resource allocation, and risk assessment.
• Monitor project progress, ensure timely completion, and address any issues or roadblocks.

Client Engagement

• Build and maintain strong client relationships, serving as a technical point of contact.
• Provide expert guidance and recommendations to clients on IAM best practices.
• Ensure client satisfaction and identify opportunities for business growth.

Documentation And Reporting

• Maintain comprehensive documentation of IAM solutions, configurations, and project details.
• Prepare regular status reports for clients and internal stakeholders.

Security And Compliance

• Stay updated on IAM industry trends, security threats, and compliance standards.
• Ensure IAM solutions comply with industry regulations and security best practices.

Qualifications

• Bachelor's degree in Computer Science, Information Technology, or related field
• Experience in Identity and Access Management, with expertise in Saviynt, Java, and SSO Access Management
• Proven experience managing offshore technical teams
• Strong project management skills, including the ability to manage multiple projects simultaneously
• Excellent communication and client-facing skills
• Proficiency in Java programming and troubleshooting skills
• Strong understanding of SQL and experience with database queries and troubleshooting
• Proficiency in working with various operating systems (Windows, Linux, etc. ) and databases
• Excellent communication skills, both written and verbal, with the ability to convey technical information clearly to non-technical clients
• Strong problem-solving skills and the ability to think critically under pressure
• Experience with support ticketing systems (ServiceNow)
• Ability to work collaboratively in a fast-paced, team-oriented environment
• Relevant certifications (e. , ITIL, product-specific certifications) are a plus
• Flexibility to work on-call and outside regular business hours when necessary