Job Description

You are knowledgeable, effective, and approachable—a proficient QA tester with a real passion for refining business processes through technology. You excel in resolving complex issues, understanding technical details quickly, and clearly communicating solutions. Your ability to simplify complicated problems makes you a key player in any team.

We are innovators, strategic problem solvers, and masters of collaboration who leverage analytical thinking and cutting-edge technology to address our customers' most critical challenges. In this role, we are looking for a talented & ambitious QA tester to bolster our quality assurance activities ensuring the high performance of our Salesforce & AWS application suite.

The Role

In the role of QA Automation Tester, you will be part of a high-powered team ensuring seamless customer experiences utilizing our SaaS solution suite. This position has a strong focus on front-of-process analysis followed by highly effective testing utilizing the most efficient combinations of AI and automation tools.

What you will do

• Efficiently analyze, estimate, create and execute testing plans to meet project requirements. You will do this utilizing AI and Automated testing tools - primarily Copado - to achieve the most efficient process and most effective results.
• Track discovered incidents meticulously performing detailed regression testing to maintain system integrity.
• Utilize the latest advancements in AI, Automated Testing, and Salesforce. Assist the team in adopting new tools that enhance service delivery and operational efficiency, ensuring best practices in QA testing for Salesforce & AWS platform based applications.
• Provide essential troubleshooting assistance during post-release and post-implementation stages.
• Work closely with cross-functional teams, including developers and product managers, to ensure quality is maintained throughout the software development lifecycle.

Requirements

• Strong analytical skills and problem-solving skills combined with ability to document & collaborate with both technical and non-technical stakeholders effectively using professional-level English.
• Capabilities leveraging AI toward increased efficiency and effectiveness within QA.
• 3-5 years of experience specifically with Salesforce.com or Saas based applications and AWS development projects
• 3-5 years experience with hands-on experience with automation tools like Selenium, Playwright, etc.
• Knowledge of Python preferred.
• Knowledge of Salesforce Apex preferred.
• 3-5 years of experience with Automation tools like Copado and ROBOT framework is preferred.
• Proficient in creating clear, concise, and comprehensive test plans and cases.
• Experienced in both white box and black box testing techniques.
• Familiarity with performance and/or security testing is advantageous.
• Well-versed in regression testing and capable of documenting and troubleshooting errors effectively.
• Knowledge of test incident management software such as Jira, qTest, Zephyr.
• Excellent command of the English language, both written and verbal, with a high attention to detail and strong analytical and problem-solving skills.
• Additional experience with SQL and Data Reporting Tools is beneficial.