Job Description

• Pune, Maharashtra, India

About Us

Community Brands provides a connected network of solutions that enable mission-driven organizations to thrive. Our software powers non-profits, associations, and K-12 schools to engage the people they serve through programs and events, raise funds to enable their mission, and manage their financials and operations. Our family of brands are bound by a common purpose to serve the organizations that make our communities a better place to live. With over 1,600 employees in the US, Canada, UK, Australia, India, and the Philippines, we know that our success is driven entirely by the people of Community Brands. Through professional opportunity, we strive to give each person a clear path to success and personal growth. We embrace diversity and believe that our differences in experience and perspective are the key to our sustained success.

Responsibilities & Qualifications

Position Summary

The Sr QA Engineer is responsible for creating, implementing and automating testing in support of software test requirements. The Senior QA role is to develop, maintain and enhance the test automation inventory and automation infrastructure. In addition, the Senior QA Engineer will execute and report on tests conducted and manage resulting defects, regress systems under test, assist development with replicating and debugging problems and develop new test automation solutions as needed.

About The Product

Nimble: Nimble AMS helps you manage every aspect of your association while leveraging the power of the #1 CRM platform, Salesforce. From creating and managing a stellar membership experience to processing orders, managing events, and analysing your organization’s data, Nimble AMS helps your entire team get the job done. For more information, visit https://www.communitybrands.com/produc ts/nimble-ams/.

A Day in the Life

• Own and lead testing for a product/product line, including test strategy development, identifying risks.
• Possess working knowledge about Agile-Scrum methodology and the ceremonies related to it.
• Detect software failures and should possess ability to log defects in the JIRA project management tool with appropriate priority and customer impact.
• Develop and document application test scenarios and test plans based on software requirements and technical specifications.
• Record and document results and compare to expected results. Communicate with development and product teams regarding test outcomes that do not meet expected results.
• Set up test environment independently and is also able to troubleshoot environmental issues.
• Generate historical analysis of test results.
• Provide application instructions for users.
• Provide the stakeholders with accurate and precise estimates for assigned task duration, along with confidence levels and foreseeable dependencies.
• Active collaboration in product planning meetings.
• Investigate bug reports from the customer support team and distinguish data or incorrect configuration issues from software defects.
• Document confirmed software bugs with detailed reproduction steps and outcomes around multiple variables to narrow the specific scope of the defect.

Competencies

• Must demonstrate good decision making and effective business
• Must be able to communicate in both written and verbal
• Must maintain confidentiality of work-related information and
• Must have a growth mindset and subscribe to a continuous learning philosophy.
• Demonstrate expertise and mastery in your area of technology and
• Must establish and maintain effective working.

We would love to chat if you have...

• 5+ years professional experience performing quality analysis integrated with the software development lifecycle.
• Excellent problem-solving skills with a strong attention to detail.
• Min 2 years’ testing experience with Salesforce Sales Cloud or Service cloud or Community Builder is an added advantage
• Excellent verbal and written communication skills
• Must be a self-starter who thrives in a team-oriented environment.
• Proven propensity to learn new technologies quickly.
• Experience with CRM software systems, web content management systems, membership management systems or other association software tools is a plus
• Technical skill set should include working knowledge of MS Word, MS Outlook, MS Excel, HTML, SQL, and browser technologies.
• Ability to properly assess and articulate risk.

Preferred Education and Experience:

• B.S. or higher in computer science/technology field preferred or equivalent industry experience
• Excellent collaboration and Teamwork.
• Effective delegation of tasks and follow-up
• Knowledgeable of system and software quality assurance best practices and methodologies
• Capable of meeting deadlines and focuses on results and value
• Capable of professionally resolving team issues/conflicts
• Works well with customers and vendors, knows when and how hard to push to maintain a stable and reliable environment.
• Capable of leading research into application development issues to successful completion
• Self-motivated and
• Capable of prioritizing and execution of tasks in a high-pressure environment