Job Description

About Truxt

Truxt.ai is an early stage, cutting-edge startup revolutionizing the customer Operations & Support landscape through the use of Generative AI. Our mission is to transform customer support experiences by building a robust, pre-trained Generative AI platform. We're seeking passionate team players to join our journey in transforming how businesses interact with their customers.

Job Description:

We are seeking a skilled Senior Backend Engineer with expertise in building and deploying scalable SaaS applications. As a Backend Engineer, you will be responsible for developing AI-powered customer support SaaS platform and deploying cloud infrastructure . The ideal candidate will be responsible for designing, developing, and deploying robust backend solutions, as well as optimizing and provisioning cloud resources for efficient performance. The candidate should have experience in building data pipelines, developing REST APIs, and a strong understanding of cloud deployment strategies. Additionally, the candidate should possess the ability to build authentication and authorization modules to ensure secure access to our applications and APIs.

Responsibilities:

• Design, develop, and maintain backend services using Node.js for the SaaS platform
• Integrate AI/ML models into backend services using Python frameworks like FastAPI, Flask, and Django.
• Build and manage RESTful APIs and GraphQL endpoints for efficient data querying.
• Implement and maintain microservices architecture with Docker for containerization.
• Manage relational and NoSQL databases, including PostgreSQL, MongoDB, and Redis.
• Handle real-time data processing using Apache Kafka.
• Ensure the platform’s security by implementing OAuth 2.0, OpenID Connect, JWT, and OWASP security guidelines.
• Oversee DevOps practices, including CI/CD pipelines
• Collaborate closely with frontend engineers to ensure seamless integration of backend services.

Requirements:

• Bachelor’s degree in Computer Science, Engineering, or a related field.
• 5+ years of experience in backend development with a strong portfolio of past projects.
• Proficiency in Node.js and Python frameworks (FastAPI, Flask, Django).
• Must have built a SaaS platform.
• Experience with containerization (Docker) and orchestration (Kubernetes).
• Strong understanding of relational and NoSQL databases (PostgreSQL, MongoDB, Redis).
• Familiarity with CI/CD tools (Jenkins) and monitoring tools (Prometheus, Grafana).
• Understanding of real-time data processing frameworks (Apache Kafka).
• Excellent problem-solving skills and attention to detail.
• Strong communication skills and the ability to work collaboratively in a team environment.

Preferred Qualifications:

• Knowledge of AI/ML libraries and frameworks (TensorFlow, PyTorch, Hugging Face Transformers).
• Familiarity with infrastructure as code (IaC) tools like Terraform.
• Understanding container orchestration with Kubernetes, and monitoring using Prometheus and Grafana.