Job Description

• Bangalore, India

Say hello to possibilities.

It’s not everyday that you consider starting a new career. We’re RingCentral, and we’re happy that someone as talented as you is considering this role. First, a little about us, we’re the $2 billion global leader in cloud-based communications and collaboration software. We are fundamentally changing the nature of human interaction—giving people the freedom to connect powerfully and personally from anywhere, at any time, on any device.

To succeed in this role you must have experience in:

The RingCentral environment is dynamic, success-driven, team-oriented and committed to providing world class service for its customers. Do you have the ability to thrive in a fast-paced environment?

We’re not a phone company; we’re a cloud business-solutions provider. We've thrown out the old PBX along with its rigid rules and eliminated the complexity and unnecessary expense of managing business communications the old way.

RingCentral’s Infrastructure Operations team is responsible for monitoring, maintaining and upgrading the backend infrastructure on which we deliver our cloud-based unified communications services to customers all over the world. RingCentral Cloud Operations is engineered for 99.999% uptime with domestic and international geo-redundant data centers. As a RingCentral Cloud Infrastructure Engineer, you will be responsible for designing, deploying, maintaining and supporting the x86 virtualization environment including the underlying servers and storage systems at RingCentral.

RingCentral is a leading Unified Communications as a Service (UCaaS) provider, offering an innovative suite of telephony, contact center, video conferencing, and collaboration products for enterprise, mid-size companies, and small businesses.

Responsibilities:

● Design, deploy, maintain, automate & troubleshoot virtual/physical servers and storage systems

● Develop and execute project plans for virtualization-related initiatives

● Automate regular infrastructure operations in private cloud environment (VMware)

● Create and manage tools for automation; including REST API integration script development

● Strictly adhere to RingCentral change management policies and procedures

● Provide on-call support for server, storage and virtual infrastructure

Required Qualifications:

● Advanced level of proficiency with VMware (6.X-7) and vSphere in a large environment

● Intermediate to expert level knowledge for maintaining Linux (RHEL, CentOS)

● Configuration management experience (Ansible, Puppet & Foreman)

● Solid understanding of data center networking and data center storage technologies

● Competent in scripting (Bash, Python)

● Experience with Git and other system software

● 10+ years in IT, 4+ specifically related to x86 virtualization

● Results oriented and excellent debugging skills

Desired Qualifications:

● Familiarity with vRealize Suite (Orchestrator, Operations Manager, Automation)

● Experience with Netapp and EMC storage systems

● Experience integrating with public cloud providers (AWS, Google, Azure)

● Experience in implementing and managing bare metal lifecycle management systems (Ironic,

MAAS)