Job Description

About Mimecast
We at Mimecast take the pain out of handling our clients’ most important data: the information that passes through their email systems. Our solution is to cut through the complexity of corporate email. We built a platform from scratch that uses cloud computing to deliver email management. Everything we’ve done since, has been designed to take the pain out of information management and make the next generation of technology work better for our customers.

Our People
Our people are the very best. They perform to the highest standards without much management. At Mimecast we care deeply about our customers and take pride in delivering top class customer service. We instinctively find practical solutions to complex problems; we take personal responsibility for our actions and embrace teamwork. At Mimecast we strive to win and celebrate our successes.

About The Position
This is a permanent role at our new Engineering hub in Bangalore, India. The team is based within our Global Technical Operations department.
The role itself consists of a mixture of different skillsets, varying in degree, and requires strong communication skills, an analytical mindset and critical thinking. It also requires the candidate to be a strong team-player.

What You’ll Do

• Work with a team of FinOps professionals that use business data and statistical methods to provide insight into operational business performance.
• Implement and maintain FinOps practices and methodologies, with a focus on analyzing cloud usage and spending data to identify areas for cost optimization.
• Monitor and report on key financial metrics, including budget vs. actuals, forecast accuracy, and return on investment.
• Drive FinOps meetings with stakeholders to help determine prioritization, business impact, mitigate risks, and represent progress.
• Suggest area and methods of improving operations by tracking Cost to Serve metrics and cost forecast.
• Work closely with engineering, product, and finance departments to ensure business goals and requirements are fully understood.
• Provide insights to Engineering teams by creating reports, dashboards and alerts to track spending and usage trends and the potential impact of cost optimizations.

What You’ll Bring

• Practical experience within the FinOps framework:
  • Good understanding of billing on cloud platforms like AWS (incl. impact of usage patterns on TCO).
  • Experience with capacity forecasting, cloud cost optimization techniques, financial reporting, and workflow management in a large service operations environment.
  • Ability to liaise with multiple stakeholders (across IT, finance, business functions) and proactively identify opportunities for service improvement.
  • Ability to identify opportunities during architecture review to further reduce cloud costs.
  • Ability to support agile decision making across multiple cloud services, with short-cycle analytics and problem solving.
• Proficiency with relational/NoSQL databases with ability to query, analyze and summarize data efficiently and accurately.
• Familiarity with data visualization tools (such as PowerBI, Tableau, or AWS QuickSight) and prior experience working in an analytics role or with an analytics team is preferred.
• Deep understanding of various AWS services like EC2, S3, etc.
• Experience with other cloud providers like Azure, GCP or OCI is a plus
• Relevant certifications such as FinOps Certified Practitioner or AWS certifications are highly recommended.