Job Description

Your opportunity

New Relic is the industry’s largest and most comprehensive SaaS-based observability platform built to create more perfect software. We are passionate about providing solutions and tools that help development and operations teams supervise, troubleshoot, and optimize the performance of their applications and infrastructure. 

If you love the web, love open source, and want to contribute to one of the largest and fastest growing observability companies in the market, we want to hear from you: New Relic is looking for a Growth Web Engineer to join our web team.

What you'll do

The web team’s goal is to create phenomenal user experiences that inform and excite our visitors and ultimately convert them to users of our product. You’ll help build our brand and increase our user base by contributing in the following ways:

• Drive acquisition, onboarding, monetization, organic growth, and retention across New Relic’s web properties.
• Lead our website testing methodology and drive future improvements to increase overall end user experience.
• Improve our Drupal automated test coverage - our site is live on Drupal 10, and feature velocity is increasing. You’ll ensure it is ready to scale to meet our end user’s needs.
• Participate in the design process, offering technical feedback and suggestions to the creative team, and helping us improve the process along the way.
• Formulate efficient content models, security models, workflows, and templates, and develop Drupal components and modules.
• Contribute to all of the technical aspects of New Relic's public web properties to improve customer experience and content authoring.
• Improve the reliability and speed to delivery of new features and iterations via A/B testing, operational insights, and deep understanding of the data behind user behavior on the site.
• Identify blockers and work across teams to resolve issues.

This role requires

• Bachelor's or 4 years professional work experience
•   4+ years of website testing experience both automated and manual
•  Strong expertise testing Drupal 9/10’s backend authoring experience.
•  Solid understanding of Git, JavaScript, Cypress and cross browser testing, BackStop - Nice to have.
•  Comfortable in a fast-paced environment focused on delivering production code at a regular cadence using Agile techniques, tools and methodologies.
•  Having a collaborative work style that includes colleagues in important decisions and leads to shared code ownership.
•  Fluency in English.

Bonus points if you have

•  Familiarity with Figma, Tailwind CSS, Eleventy, and/or Svelte JS.
•  Familiarity working at enterprise scale across several tech stacks and partner teams.
•  Experience in technical mentorship and support for helping level-up the skills of colleagues on the team.