Senior Production Support Engineer

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Job Description

Senior Production Support Engineer

Requirements:

3-6 years of experience in product support or a related technical field.
In-depth knowledge of application monitoring tools and methodologies.
Exceptional communication and collaboration skills to effectively interact with various teams (developers, SRE, product teams & stakeholders).
Familiarity with incident management and ticketing systems, such as JIRA or Zendesk.
Experience with scripting languages (e.g., Python, Bash) and automation tools is a plus.
Willingness to participate in on-call rotations and work flexible hours as needed to address critical incidents and support business needs.

Skills

Support Engineers
JIRA
zendesk
Python
Bash
Prometheus
Grafana

Education

Master's Degree
Bachelor's Degree

Job Information

Job Posted Date

May 09, 2024

Experience

3 to 6 Years

Compensation (Annual in Lacs)

₹ Market Standard

Work Type

Permanent

Type Of Work

8 hour shift

Category

Information Technology

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