Job Description

This role is based in Bengaluru, India, as part of Cognite’s India Center of Excellence (ICoE).

About Cognite

Embark on a transformative journey with Cognite, a global SaaS forerunner in leveraging data to unravel complex business challenges through our cutting-edge Cognite Data Fusion (CDF) platform. We were awarded the 2022 Technology Innovation Leader for Global Digital Industrial Platforms. In the realm of industrial digitalization, we stand at the forefront, reshaping the future of Oil & Gas, Manufacturing and Energy sectors. As an integral part of the esteemed Aker family, Cognite brings forth a legacy of innovation and excellence. Excitingly, we are set to extend our footprint to the vibrant landscapes of India, which opens the door for you to be part of the expansion from the beginning. Join us in this venture where data meets ingenuity, and together, we forge the path to a smarter, more connected industrial future.

In Global Customer Success, we build a quality company that helps our customers (and employees!) achieve their desired outcomes with Cognite. We take ownership to ensure that value moves beyond a paper exercise, and is being realized in practice. We have a relentless focus on innovation,  ensuring we fully utilize our peoples' capabilities. We strive for happy and thriving employees, working with engaged customers to expand their usage and impact, and bring back feedback to improve our products. Within Global Customer Success, we emphasise developing repeatable and scalable offerings to maximize the outcomes of our investments as a company.

Our work environment is not just exciting and dynamic, but also intensely collaborative and supportive. You will work with the best domain and industry experts: designers, product managers, software developers, ML engineers, AI engineers and business leaders. We support one another, ask good questions, and give each other constructive feedback. Our goal is to leverage our diverse set of strengths and backgrounds to build innovative products, to think outside the ordinary, and grind through and nurture a great.

Learn more about Cognite here

Cognite Product Tour 2024

Cognite Product Tour 2023

Data Contextualization Masterclass 2023

Our values

Impact: Cogniters strive to make an impact in all that they do. We are result-oriented, always asking ourselves.

Ownership: Cogniters embrace a culture of ownership. We go beyond our comfort zones to contribute to the greater good, fostering inclusivity and sharing responsibilities for challenges and success. 

Relentless: Cogniters are relentless in their pursuit of innovation. We are determined and deliverable (never ruthless or reckless), facing challenges head-on and viewing setbacks as opportunities for growth. 

About Global Customer Success and Solution Architecture

As a Senior Solution Architect within Cognite's Global Customer Success Organization (GCS), you'll be a key player in our architecture profession. With offices in Austin, Houston, Oslo, Stavanger, Tokyo, and soon Bengaluru, our diverse GCS team includes Project Managers, Data Scientists, Data Engineers, and Solution Architects specializing in Oil and Gas, Power, and Manufacturing. This role is part of the EMEA Delivery organization, supporting customer and partner projects in MENA and SEA regions.

In this customer-facing role, you'll collaborate directly with key customers, partners, field sales, delivery teams, and product development. Leveraging your seniority and technical expertise, you'll lead international industrial customers towards increased productivity, profitability, reduced environmental impact, and lower costs. 

In this role, you will work directly with customers to accelerate their business outcomes by recommending best-practice cloud architectures aligned with their long-term needs. You will drive technical solution discussions, diving deep into complex problems to craft scalable, flexible, and resilient cloud architectures. 

Our clients are large international process and energy industries facing challenges in asset performance, maintenance, production efficiency, and sustainability. Together with the team, you'll define solutions and guide each integration to successful completion.

Role and Responsibilities

• • Lead end-to-end architecture and solution design.
  • Provide strategic and technical expertise to support customer projects.
  • Define enterprise and solution architecture, including integration, data models, and data pipelines.
  • Communicate complex technical solutions using architecture modeling tools.
  • Ensure operational support for delivered solutions.
  • Build relationships with key stakeholders and drive product adoption.
  • Train internal teams and partners in your specialization.
  • Collaborate with Sales, Engineering, and Product Management teams to align customer needs with product development.
  • Independently manage integration, data modeling, and related activities using Cognite tools (connectors, SQL, Python/Java, Rest APIs).
  • Translate customer needs into product priorities.

The background you need to succeed in this role:

• • 8+ years of specific technology domain areas (e.g. software development, cloud computing, systems engineering, infrastructure, security, networking, data & analytics) experience in a customer facing role. 
  • 8+ years of IT development or implementation/consulting in the software or Internet industries experience
  • Experience in developing technology solutions and evangelising end-to-end technology roadmaps that guide IT transformation toward cloud computing.
  • Prior experience in communicating across technical and non-technical audiences, including executive level stakeholders, customers and internal facing teams.
  • We expect all our solutions architects to be hands-on in python as well as a good hands-on expertise with software development best practices.
  • Experience with data modelling 
  • Experience working with Data, AI, and Cloud technologies from a dev/ops perspective
  • Experience within the oil and gas domain is a plus