Job Description

• Bengaluru, Karnataka, India

Job Description

• Broad IT experience of working within a large enterprise on implementation initiatives.
• Experience in configuring ServiceNow modules like ITSM/ CSM/ FSM/ ITBM/HR/SecOps.
• Strong technical knowledge of ServiceNow modules, 3rd party integrations.
• A fundamental understanding of ITSM and ITIL
• Experience with Business Rules, Script Includes, UI Actions, Scheduled Jobs - all scripted aspects of the ServiceNow system
• Experience with ServiceNow client and server-side JavaScript and the ServiceNow APIs
• Scripted Web-Services, AJAX, Business Rules, JavaScript, SOAP, REST SSO-SAML Setup and Integration of ServiceNow to Other Applications
• Customizing ServiceNow using UI Pages, UI Macro using CSS, HTML, Jelly.
• Very good verbal and written English communication skills.
• Experience with relational databases (e.g. MySQL, Oracle).
• Develop solutions in ServiceNow.
• Drive the continuous improvements of our implementation methodology and service offerings based on user experiences
• Work towards extending ServiceNow to different geographies and departments.

Responsibilities

• ServiceNow Implementation
• ServiceNow Configuration
• ServiceNow Support
• Integration