Job Description

• India - Bengaluru

Site Reliability Engineers - Senior & Principal (Hybrid) 

We are recruiting for a number of Site Reliability Engineers to work cross-functionally on the latest cloud infrastructure and platforms to build services providing security for collaboration suites in Bangalore, India. 

We’re expanding our global footprint and Bangalore offers a clear opportunity to invest in specialist, diverse and innovative talent in engineering and product management to help us accelerate our growth and achieve our mission.  

Why join us? You’ll be getting in at the early stages, playing a key role in shaping the future of Mimecast in India – with the energy and excitement of a start-up environment - but the security and maturity of an established larger organisation with an ambitious vision and mission and investing in people, tech and products.  
   
We’re hiring Senior & Principal Site Reliability Engineers. 

We want to hear from you if you have a desire to learn and experiment leveraging your prior knowledge and experience.

We’re looking for people who are willing to take risks, do things differently and, most importantly, do things better.  
  

Click here to listen to our CTPO and Developers talk about why now is an exciting time to join Mimecast.

Apply today and connect with one of our dedicated technical Talent Acquisition Partners.    

  At Mimecast, Site Reliability Engineers are responsible for: 

• Deploying, managing, and monitoring software across the full Continuous Delivery lifecycle 
• Building and supporting analysis tools for our cloud-security products 
• Participating in development of new services within the Mimecast platform 
• Supporting and troubleshooting, occasionally outside of regular office hours when needed 
• Working closely with developers to bring an operational perspective to the work of the team, suggesting ways to help the systems scale further, better, and more easily 
• Participating in and driving forward any operational initiatives such as containerization and virtualization technologies 
• Contributing to design/code reviews for product and test code 
• Reporting, reproducing, and helping development resolve defects – emphasis on troubleshooting, root cause analysis, and prevention of similar issues in the future 
• Monitoring our results and driving continuous improvement through process changes 
• Mentoring and coaching junior engineers 

Required Skills / Experience: 

• 6+ years of experience as a Site Reliability or DevOps Engineer 
• Engineering / Computer science degree or equivalent experience 
• Hands-on experience automating the deployment and monitoring of distributed applications at large scale running in both public and private cloud, including: 
• Configuration management of servers using tools such as Puppet (preferred), Chef, or Ansible 
• Infrastructure as Code (IaC) and orchestration tools like Terraform (preferred) and CloudFormation 
• Logging, Monitoring, Alerting technologies like CloudWatch, Humio, Nagios/Zabbix, Prometheus, Grafana, Graphite and similar 
• Extensive experience with AWS compute (EC2, Lambda), storage (S3, EFS, Glacier), databases (RDS, ElastiCache, Dynamo, Neptune), management (Auto Scaling, provisioning, monitoring, and reporting tools), and security (IAM, Secrets Manager) 
• Admin-level familiarity with Linux, including configuration, troubleshooting, and performance tuning / identifying bottlenecks 
• Working knowledge of Docker/Kubernetes/Minikube 
• Working knowledge of networking and routing 
• Basic database knowledge, working knowledge of SQL 
• Coding experience in at least one scripting language apart from BASH – PHP preferred, PowerShell, Python, others helpful 
• Solid grasp of object-oriented programming concepts 
• Proven ability to integrate with and automate using third party APIs (e.g., Google, Microsoft, Amazon etc) 
• Experience with build and CI/CD pipeline tools like Jenkins (preferred) or Gitlab CI and related technologies (Nexus, static code analysis tools, open-source scans, etc.) 

Desirable Skills: 

• Experience with Agile Scrum, potentially across multiple teams 
• Clear understanding of OWASP Top 10 security vulnerabilities 
• Experience of working as part of a SaaS solution and multi-tenant systems 
• Basic understanding of authorization protocols such as OAuth 
• Experience with NGINX, API Management Platforms such as Apigee, Kong and WSO2, and Identity and Access management servers.  
• Prior experience in Distributed Systems Architecture and best practices. 
• Continuous delivery - principles and pragmatics of dealing with build pipelines, artifact repositories, zero-downtime deployment, and modern software development engineering best practices. 
• Experience in migrating and supporting applications on Kubernetes 
• Hands on experience with open-source monitoring and graphing solutions such as Zabbix, Sensu, etc. 
• PostgreSQL database configuration and management of replication. 
• Proving resilience via failure injection (chaos monkey), DR testing, scalability via load and stress testing.