Job Description

Bloomreach is the world’s #1 Commerce Experience Cloud, empowering brands to deliver customer journeys so personalized, they feel like magic. It offers a suite of products that drive true personalization and digital commerce growth, including:

• Discovery, offering AI-driven search and merchandising
• Content, offering a headless CMS
• Engagement, offering a leading CDP and marketing automation solutions

Together, these solutions combine the power of unified customer and product data with the speed and scale of AI optimization, enabling revenue-driving digital commerce experiences that convert on any channel and every journey. Bloomreach serves over 850 global brands including Albertsons, Bosch, Puma, FC Bayern München, and Marks & Spencer. Bloomreach recently raised $175 million in a Series F funding round, bringing its total valuation to $2.2 billion. The investment was led by Goldman Sachs Asset Management with participation from Bain Capital Ventures and Sixth Street Growth. For more information, visit Bloomreach.com.

Responsibilities:

• Improve and manage infrastructure to drive efficiency and scalability.
• Write and review code, develop documentation, capacity plans, and optimize service costs.
• Set up Service Level Indicators (SLIs) and engage with partner teams to develop, track, and meet Service Level Agreements (SLAs) and Service Level Objectives (SLOs).
• Implement monitoring for infrastructure and applications.
• Share an on-call rotation with partner teams and serve as an escalation contact for service incidents.

Desired Profile:

• B.Tech/M.Tech or equivalent degree in Computer Science or a related field.
• 3 to 5 years of experience in building software solutions.
• Strong understanding of Linux-based operating systems.
• Proficiency in programming languages such as Python or Java.
• Proven experience with building services, supportability, and monitoring infrastructures.
• Knowledge of TCP/IP network fundamentals.
• Experience in DevOps tools, docker, terraform and K8s
• Experience in configuring and maintaining web servers, load balancers, relational databases, storage systems, and messaging systems.
• Hands-on experience with cloud infrastructure providers such as Amazon AWS and Google Cloud Platform (GCP).
• Certification in Google Cloud Platform (GCP) (e.g., Google Professional Cloud Architect, Google Professional Cloud DevOps Engineer) would be a strong plus.