Job Description

• Pune, Maharashtra, India

Job Description: UX Architect - Product Design

UX Architect - Product Design, will be responsible to iteratively strategize, conceptualize, design and validate customer experience propositions, through delightful design-led experiences solving real world wicked problems.

Responsibilities

• Define the UX roadmap for any small, medium, large project / program
• Conduct Design Thinking workshops with various stakeholders to arrive at common Experience goals and plans
• Define tasks for junior designers and collaborate with Product Managers and Owners
• Lead customer research, contextual enquiry, market research, product benchmarking brand insights etc. and develop personas, customer journeys and design guidelines
• Drive customer presentations and reviews independently for tangible outcomes
• Lead development of user personas based on customer research findings, and integrate personas within deliverables such as customer journeys, empathy maps, opportunity maps etc.
• Drive the development of intended customer journeys that describe key aspects of a proposed experience, and how it resolves customer hassles and pain points
• Design and coding of low-fidelity and high-fidelity mock-ups and interactive prototypes, MVP beta, and production-ready applications by designing user interface elements, UX specifications, and design systems and standards.
• Perform design reviews and approvals of proposed design and product revisions for desirability, and alignment with user expectations and usability standards
• Lead participatory design user testing sessions and present findings and recommendations to cross functional teams and business stakeholders
• Responsible for the definition of product features through high-touch user research methods and techniques
• Practice design alongside multidisciplinary teams, including product engineers, product managers and business stakeholders and other designers
• Ensure that the Product Design directions are in alignment with stakeholder business goals, expectations and budget

Requirements

• Bachelor's Degree or Master’s degree with 8 + years of experience, in a digital design-related discipline: Interaction Design, Human-Computer Interaction, Strategic Design Management, Product Design, New Media Design or Universal design
• Experience in a digital design-related disciplines: Strategic Design Management, Human-Computer Interaction, Product Design, Service Design, New Media Design, Storytelling, and Universal design
• Extensive experience in Usability domain with strong expertise in Strategizing, Planning and Delivering multiple large UX engagements, in collaboration with Business and Technology teams.
• Demonstrated thought leadership and design advocacy in the Product Design with expertise in full spectrum of Digital User experience design process.
• Good knowledge of User research methodologies including Stakeholder Interviews, Contextual Enquiry, Co-creation workshops, Customer Journey Mapping, Design Sprints etc.
• Hands-on experience in envisioning and designing for Products /platforms, working simultaneously on multiple complex design problems
• Qualification or certifications in related fields such as Interaction Design, New media design, Architecture, Graphic Design or Human Factors area
• Experience in User Validation and Evaluation techniques including Heuristic Evaluation, Usability / Accessibility Testing, Eye Tracking etc.
• Experience in building Design Language Systems for use within product design and technology teams
• Excellent communication, presentation and organizational skills, with attention to detail
• Hands-on experience on prototyping tool such as Sketch, XD, Axure, InvisionApp, Illustrator, Photoshop, Indesign etc
• A Design portfolio showcasing your best of work is mandatory.