Job Description

About Highspot

Highspot is a software product development company and a recognized global leader in the sales enablement category, leveraging cutting-edge AI and GenAI technologies at the core of its robust Software-as-a-Service (SaaS) platform. Highspot is revolutionizing how millions of individuals work worldwide. Through its AI-powered platform, Highspot drives enterprise transformation to empower sales teams through intelligent content management, training, contextual guidance, customer engagement, meeting intelligence, and actionable analytics. The Highspot platform delivers advanced features tailored to business needs, in a modern design that sales and marketing executives appreciate and is the #1 rated sales enablement platform on G2 Crowd.

While headquartered in Seattle, Highspot has expanded its footprint across America, Canada, the UK, Germany, Australia, and now India, solidifying its presence in the Asia Pacific markets.

About The Role

As a senior backend engineer, you will be responsible for leading the design and development of core backend features of the Highspot platform. We are looking for a Senior backend Software Engineer who will bring creativity and experience as they work collaboratively with a talented team. Our ideal candidate understands how to build customer-facing software; they are a skilled communicator who enjoys working collaboratively with designers, product managers, and engineers; they are self-managed, curious, and resourceful. Our development stack comprises various technologies including Ruby, Clojure, MongoDB, PostgreSQL, Kafka, Apache Solr and Lucene, Kubernetes, AWS, and Chef.

Responsibilities

• Partner with UX, Product Management, Data Science, and other teams to create software that customers love
• Develop clean, reusable, supportable, and well-tested RESTful APIs and web services, including Highspot’s external API
• Optimise and perform enhancements to large-scale data services built on top of MongoDB, Postgres, Redis, and other technologies
• Integrate Highspot with external APIs, including third-party Customer Relationship Management (CRM) systems, Content Management Systems (CMS), and other partner applications
• Collaborate with the Data Science team to integrate advanced machine learning models into the application to deliver cutting-edge AI features and help solve complex business problems for customers
• Build scalable methodologies, tools, and techniques accompanied by excellent technical documentation
• Stay abreast of new technologies and practices to further enhance team capabilities and your own skill
• Act as a mentor and source for direction, training, and guidance for more junior engineers

Required Qualifications

• 10+ years of experience building distributed systems, working with databases, and implementing production-ready high quality features
• Proficiency in building, integrating with, and supporting APIs and web services using a variety of languages, data formats, and data transformations
• Demonstrated ability to effectively collaborate with cross-functional teams, including designers, product managers, and other developers, to develop and deliver high-quality applications
• An entrepreneurial spirit: you’re agile, creative, resourceful, and tenacious as you solve problems and achieve team and company goals
• Comfortable with modern open source technologies and tools
• Experience developing software products, scalable internet software, and applications using a range of software models including object-oriented and functional design patterns
• Hands on experience in Ruby is an added advantage
• Experience in full-stack or frontend development for modern web applications is a plus
• B.S./M.S. in Computer Science or equivalent industry experience