Job Description

Sr. Quality Assurance Engineer

• INDIA - HYDERABAD

About Highspot

Highspot is pioneering the category that is fundamentally changing the way companies increase sales productivity. On a mission to transform the way millions of people work with sales enablement, Highspot is committed to building breakthrough software with a spark of magic. We believe a great place to work is about more than the work – it’s about what the company stands for, and how it authentically represents its values in the real world. To this end, we have put intentional focus on creating equitable workspaces for each of our employees. Our goal is to create a culture where everyone feels a deep sense of belonging and is empowered to be an agent of change, with the ability to transform themselves, their workplace, and their world.

About the Role

We’re looking for a committed, dependable, self-driven, and unabashedly detail-obsessed Senior Quality Assurance Engineer. You will be responsible for performing black and grey box testing and developing and maintaining automation scripts. The right candidate is technical, eager to learn about our product, and able to help us quickly get new features to the market. 

What You'll Do

• Execute manual and automation tests for both web and mobile applications.
• Extensively test new features and integrations as part of the feature crew.
• Plan test efforts and maintain detailed test documentation (test plans, test cases).
• Write and maintain automation scripts in JavaScript to improve E2E, API, and Mobile automation testing coverage.
• Contribute to our automation framework and our automation scripts database.
• Find and report defects in the Jira issue tracking system.
• Drive quality standards and constantly improve testing processes. 
• Partner and collaborate with a variety of teams in the Product, UX, Support, and Services departments.
• Understand Highspot’s customers and be an advocate for their ideal experience.

Your Background

• Knowledge of software testing methodologies and Agile processes.
• Experience testing Web and Mobile devices
• Proficient in modern web technologies (HTML, CSS, JavaScript), and fundamentals of database design and management.
• Experience with industry-leading test automation tools such as Selenium, TestCafe, Cypress, WebDriver.io, and Playwright.
• Experience with Mobile test automation tools such as Appium, as well as device labs such as BrowserStack, and SauseLabs.
• Experience with creating and validating REST APIs.
• Experience in Linux/Unix command line interface and Git.
• Exceptional troubleshooting and problem-solving abilities.
• Strong planning, organizational, and communication skills.
• An entrepreneurial spirit: agile, creative, resourceful, and tenacious in solving problems and achieving team and company goals.
• B.S. in Computer Science (or a related field), or equivalent work experience.
• 7+ years of hands-on experience testing SaaS software.
• 5+ years of hands-on experience creating and maintaining test automation suites.
• Bonus skills: AWS, CI/CD tools, React, SQL, Salesforce, CRM