Job Description

Sr. Technical Writer

Required Qualifications:

• 3+ years of relevant technical writing experience
• Bachelor’s degree in mass communication/English Literature/Engineering
• Excellent verbal and written communication skills
• Strong customer orientation
• Ability to quickly understand IAM concepts and present them as easily comprehensible structured documents.
• Self-starter with the ability to manage multiple tasks in a deadline-driven environment.
• Knowledge of the documentation process, including writing, editing, graphics, production, Help authoring, and information design
• Ability to work well independently and as part of a team.
• Experience with single-sourcing tools (such as MadCap Flare), Postman, Jira, and Confluence
• Ability to understand and write MySQL/SQL queries for feature validation relating to Documentation.
• Knowledge and experience in invoking REST/SOAP webservices using tools such as Postman.
• Experience with one of the major cloud platforms (AWS, Azure, GCP)
• Flexible in terms of work hours to meet business objectives.