Job Description

• Bangalore, India

It’s not everyday that you consider starting a new career. We’re RingCentral, and we’re happy that someone as talented as you is considering this role. First, a little about us, we’re a $2 Billion annual revenue company with double digit Annual Recurring Revenue (ARR) and a $93 Billion market opportunity in UCaaS, Contact Center and AI-powered adjacencies. We invest more than $250 million annually to ensure our AI-enabled technology and platforms meet or exceed the needs of our customers. 

RingSense AI is our proprietary AI solution. It’s designed to fit the business needs of our customers, orchestrated to be accurate and precise, and built on the same open platform principles we apply to our core software solutions.

Responsibilities:

• Work with members of the team and define the architecture of the system/features, drive design review with the architecture council, and lead the development of the system/features to make RingCentral successful.

• Design and develop highly available, scalable, and fault-tolerant systems following the best architectural principles.

• Leverage your technical leadership to lead a team of focused engineers and apply your experience towards solving our most interesting architecture and implementation challenges in order to achieve stable performance under load with predictable SLA.

• Manage the product development lifecycle and support the created product throughout the entire release cycle.

• Deal with clusters, routers, and grids.

• Work in an Agile team, participate in improving development processes and improve the effectiveness of teamwork.

• Open to using and exploring advanced technologies while solving complex problems.

• Create a product for the most demanding users - other developers.

Requirements:

• Bachelor's degree in Computer Science, Engineering, or a related field or equivalent, is required.

• 12+ years in an engineering software development role building backend services and APIs.

• Strong experience leading the design and implementation of robust and highly available and scalable systems/web services using object-oriented methodology, design patterns, SOA, microservices architecture, container technologies, container management/orchestration systems such as Kubernetes, Mesos, etc.

• Proven track record in delivery of event-driven, highly available, scalable, resilient enterprise-grade commercial cloud services.

• Proficiency in developing Java applications.

• Advanced knowledge of Java Core, Collections, Multithreading and Java Memory Model, and Garbage collection.

• Deep understanding of microservices architecture paradigm, event-driven system design, distributed systems, and eventual consistency principles.

• Experience developing REST services: REST manifesto, stateful/stateless services, load balancing strategies.

• Strong RDBMS skills: writing advanced queries, designing table structure/indexes/triggers, query optimization/query plan analysis.

• Strong analytical and problem-solving skills with a solid understanding of data structure, algorithms, and their applications.

• Hands-on experience deploying applications using Kubernetes.

• Experience working with Kafka or other messaging queues.

• Experience with Contact Center solutions is a plus.

• Experience with AWS-native technologies (S3 DynamoDB, Athena, EC2) is a plus.

• Experience with data stream processing technologies and frameworks (Apache Flink, Apache Spark) is a plus.