Job Description

See yourself at Twilio
Join the team as Twilio’s next Staff Software Engineer (Full Stack) on the Risk Services Engineering team.
Who We Are & Why We’re Hiring

Twilio powers real-time business communications and data solutions that help companies and developers worldwide build better applications and customer experiences.
Although we're headquartered in San Francisco, we have presence throughout South America, Europe, Asia and Australia. We're on a journey to becoming a global company that actively opposes racism and all forms of oppression and bias. At Twilio, we support diversity, equity & inclusion wherever we do business.

About The Job
This position is needed to build products and services that enable Twilio to be the industry leader in trusted communications, ensuring that every interaction is safe, wanted and legal. A successful candidate will be a self-starter, embody a growth mindset, and collaborate effectively.

The Systems and Tooling built by the Risk Services team is used to capture the right set of data from multiple systems in Twilio to ensure the information extracted is used effectively to keep our customers safe. It helps in providing the necessary tooling to automate customer safety, ensuring they trust their data with Twilio and for internal users to make decisions quickly to safeguard our customers. This is extended by building solutions end to end that make the system compliant with different regulations in the markets Twilio operates in.

Responsibilities
In this role, you’ll:

• Work with a small and collaborative team, whiteboarding ideas, building APIs, products used to protect Twilio and its customers, as well save significant revenue loss while contributing to customer engagement and consumer trust.
• Work on full-stack development of platform tools and web services.
• Write unit tests and functional tests in a continuous delivery environment.
• Manage highly critical risk platform tools and vendor applications in the cloud.
• Own reliability for the team’s services and participate in an on-call rotation.
• Adapt to prioritizing multiple issues in a high-pressure environment.
• Understand complex architectures and be comfortable working with multiple teams.
• Conduct performance analysis, capacity management and troubleshoot large scale distributed systems.

Qualifications

Not all applicants will have skills that match a job description exactly. Twilio values diverse experiences in other industries, and we encourage everyone who meets the required qualifications to apply. While having “desired” qualifications make for a strong candidate, we encourage applicants with alternative experiences to also apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!

Required

• A Masters or Bachelors degree.
• 8+ years of experience developing highly-available web applications or distributed systems in Java/ Python.
• Experience developing RESTful services.
• Proficient with at least one Python/Java/Javascript web frameworks like Flask, Django, React.
• Hands-on experience with SQL/NoSQL databases and caches.
• Experience developing products on AWS.
• Strong expertise in troubleshooting complex production issues.

Desired

• Experience with streaming systems such as Kafka, Flink, Spark.
• Excellent problem solving, critical thinking, and communication skills.
• Experience automating CI/CD pipelines.
• Expertise in configuration management for deploying, configuring, and managing servers and systems.
• Strong belief in automation over toil.

Location
This role will be remote from any of these locations in India - Karnataka, Telangana, Tamil Nadu, Delhi, or Maharashtra.