Job Description

We are an award-winning, equal opportunity, culturally diverse, fun place to be. Giving back to the community drives us to be better every single day. Our work environment allows you to balance your priorities, because we know you will bring your best every day. We will champion your wins and shout them from the rooftops. Your peers will inspire, drive, support you, and make you laugh out loud!  

We help our customers free up time and space to become an Autonomous Digital Enterprise that conquers the opportunities ahead - and are relentless in the pursuit of innovation! 

Our SaaS Ops department focuses on delivering SaaS excellence and a great SaaS experience for our customers. We continuously grow by adding and implementing the most cutting-edge technologies and investing in Innovation! Our team is a global and versatile group of professionals, so if you’re looking for a place where your ideas will be heard – this is the place for you!

 Primary Role & Responsibilities:

• You are an DevOps Engineer with real interest and experience in troubleshooting BMC Helix Product issues, Databases, containers/Kubernetes, cloud technologies etc, and a proven interest and experience in using software engineering to solve operational problems.

• Architect and implement automation to auto-remediate/self-heal issues in production.

• You will participate in SRE software engineering, writing code for the continuing reduction of human intervention in operational tasks and automation of processes.

Skills & Qualifications:

• Overall 5+ years of experience with ,technologies, and industry standards to make production reliable and resilient.

• Having experience of core DevOps and SRE technologies like:

o Python

o Ansible

o Docker

o Kubernetes, Helm

o Jenkins

o Terraform

o IaaC via Terraform

• Good understanding of application logs and Kubernetes events, application, and infrastructure metrics (Prometheus/Grafana). 

• Should be willing to work in shift

Good to Have

• Experience with Public Cloud like AWS, GCP, OCI etc is a great plus.

• Good understanding of Linux systems and Bash scripting.

• Ability to explain technical concepts to multiple audiences.

• Having a good understanding of core ITSM and SRE practices and technologies.

Our commitment to you! 

BMC’s culture is built around its people. We have 6000+ brilliant minds working together across the globe. You won’t be known just by your employee number, but for your true authentic self. BMC lets you be YOU!