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Technical Support Engineer

Job Description

Technical Support Engineer

What you’ll bring:

  • 2-3 years of experience in a technical support field- a must!
  • Natural leadership skills, manage good relationships with cross-functional teams and become a subject matter expert who leads by example and facilitates escalation
  • Capable of driving partners technical calls
  • good knowledge in HTML, CSS
  • knowledge of Internet technologies, and a demonstrated capacity to learn
  • Hands on experience with server-side integrations troubleshooting & setup
  • Ability to actively drive problems to resolution
  • Sound decision-making and critical thinking skills
  • Very good analytical skills, sharp & fast thinker
  • Ability to interact with the staff, management, and peers in a professional manner
  • Good knowledge of JavaScript & SQL, knowledge in APIs and apps integrations, experience using CRM products and experience with browser developer tools

Skills

  • Tech Support
  • HTML CSS
  • Leadership
  • Javascript
  • Analytical Skills
  • CRM
  • SQL Database

Education

  • Master's Degree
  • Bachelor's Degree

Job Information

Job Posted Date

Oct 19, 2023

Experience

2 to 5 Years

Compensation (Annual in Lacs)

₹ Market Standard

Work Type

Permanent

Type Of Work

8 hour shift

Category

Information Technology

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