Job Description

Technical Support Engineer

What you’ll bring:

• 2-3 years of experience in a technical support field- a must!
• Natural leadership skills, manage good relationships with cross-functional teams and become a subject matter expert who leads by example and facilitates escalation
• Capable of driving partners technical calls
• good knowledge in HTML, CSS
• knowledge of Internet technologies, and a demonstrated capacity to learn
• Hands on experience with server-side integrations troubleshooting & setup
• Ability to actively drive problems to resolution
• Sound decision-making and critical thinking skills
• Very good analytical skills, sharp & fast thinker
• Ability to interact with the staff, management, and peers in a professional manner
• Good knowledge of JavaScript & SQL, knowledge in APIs and apps integrations, experience using CRM products and experience with browser developer tools