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Technical Writer

Job Description

  • Noida, Uttar Pradesh, India

WHO WE ARE?

For over 50 years, we have worked closely with investment and asset managers to become the world’s leading provider of integrated investment management solutions. We are 2,900+ colleagues with a broad range of nationalities, educations, professional experiences, ages, and backgrounds in general. SimCorp is an equal opportunity employer. We are committed to building a culture where diverse perspectives and expertise are integrated in our everyday work. We believe in the continual growth and development of our employees, so that we can provide best-in-class solutions to our clients. While striving to deliver client value, we believe it is vital to consider our people and our planet in every business decision we make. Acting responsibly is not optional. It is essential.

WHY THIS ROLE IS IMPORTANT TO US

Do you strive to develop documentation that makes users succeed and look good? Do you enjoy learning about complex user scenarios and presenting them clearly? And do you thrive in a dynamic, agile software development environment?

We are a team of passionate technical writers committed to creating high-quality, user-centric documentation for our investment management solutions and services. We continuously develop and improve our own content management policies and procedures. Our supportive team spirit, buddy programs, and peer processes ensure that we technical writers efficiently work together towards our common goals.

We expect you to be comfortable working across our agile teams: you will collaborate with a variety of stakeholders such as development teams and product owners in the Investment Development Line to gather information and create structured, consistent content for successful user assistance that drives business outcomes.

Our development teams in the Portfolio Analysis product area deliver functionality that enables clients to make investment decisions with our Front Office applications. The teams, including the user documentation team, are working across different geographical locations, so you will be working in an international environment with virtual collaboration on a daily basis. Much of your work can be done remotely, but onboarding and some meetings may take place in our office in Copenhagen.

What You Will Be Responsible For

As a Technical Writer, you know how to work effectively and independently. You will:

  • Research, create, and maintain clear and easy-to-find user documentation in several formats, according to our standards and guidelines, to ensure that our users can work efficiently. Examples include user manuals, release notes, context-sensitive help, tooltips, and GUI labels.
  • Contribute modular, structured content to the topic repository to ensure that user documentation is created efficiently from a single source in different formats without redundancies and contradictions.
  • Join agile development teams in their ceremonies, such as stand-ups, demos, and retros, to ensure the efficiency and effectiveness of user documentation.
  • Contribute to topical work groups which define and improve supporting standards and processes to ensure that they add value for SimCorp customers and SimCorp itself.
  • Communicate clearly and reliably with stakeholders, such as product owners, software engineers, UX designers, and so on.
  • Collaborate with software engineers and product owners on agile teams to plan and manage documentation deliverables.

What We Value

  • Minimum three years’ work experience in technical communication in a software development organisation
  • Excellent oral and written communication skills in English
  • Practical experience in topic-based authoring in a structured authoring environment
  • It is considered a plus if you have practical experience working
    • In an agile environment
    • With git
    • With MadCap Flare
    • In a financial environment

You fit well into our team of technical writers if you

  • Are curious to develop yourself as a technical writer and grow professionally
  • Seek collaboration with stakeholders
  • Explore possibilities to improve documentation standards and processes
  • Can listen and share with kindness
  • If you come to work with us as a Technical Writer, we will
     
    • Welcome you to an awesome, experienced team of around 20 technical writers
    • Pair you with an experienced writer to help you onboard
    • Empower you to succeed and thrive with our processes and systems
    • Show you how to succeed with our sophisticated content management tool chain
    • Support your professional development and foster your curiosity
    • Support a healthy work/life balance with flexible hours in our distributed team

Skills

  • Software Documentation
  • Technical Documentation
  • Technical Writing
  • Agile Methodologies

Education

  • Master's Degree
  • Bachelor's Degree

Job Information

Job Posted Date

May 29, 2024

Experience

3 to 7 Years

Compensation (Annual in Lacs)

₹ Market Standard

Work Type

Permanent

Type Of Work

8 hour shift

Category

Information Technology

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