Software Engineer at Acquia | Ex-shopclues | E-commerce
7 Years of Experience
Pune, Maharashtra, India
+91 9**********
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Not Available
* Senior software Engineer at shopclues.com with experience in designing, coding, testing and implementation. Graduated from MIT PUNE in 2016. * Developed an architecture for partial refund creation. * Optimised Refund processing time from 2 days to an average 3 hour by implementing multi-threading and short interval running script. * Automate neft refund processing through yes bank neft/imps integration. * Implemented Paytm seamless payment gateway for payment processing. * Integrated more than 10 payment gateways for refunds like momoe,payu,paytm,mobikwik,billdesk. * Worked on shopclues wallet system. * Integrated Increff(warehouse management) API's for ERP(20dresses vendor) and 20dresses website. * Extensive experience in PHP-Framework(codeigniter),Mysql, MVC, Web Server(Apache), OOPs, Memcache, HTML, AJAX, JavaScript, SVN, JIRA. * Used JIRA for issue and project tracking. * Good team player with excellent interpersonal skills
Acquia, SaaS/Cloud Product, Computer Software
Acquia
Nykaa.com
Acquia, Acquia, Nykaa.com, ShopClues
Job Title : Senior Software Engineer
Company name : Acquia
Period : November 2022 - Present
Location : Pune, Maharashtra, India
Job Title : Software Engineer
Company name : Acquia
Period : July 2021 - November 2022
Location : Pune, Maharashtra, India
Job Title : Software Engineer
Company name : Nykaa.com
Period : December 2019 - July 2021
Summary : - Handling backend system of 20dresses.
- Revamp 20dresses login system from plain password to encrypted password.
- Automated MIS reports for account team
- Integrated Increff(warehouse management) API's for ERP(20dresses vendor) and 20dresses website.
Location : Mumbai Area, India
Job Title : Senior Software Engineer
Company name : ShopClues
Period : June 2016 - November 2019
Summary : ● Payment Gateway Integration
I. Integrated more than 10 seamless, non-seamless payment gateways for payment and
refunds (like Paytm, PayU, Mobikwik, Momoe, Ola Money)
II. Reduced the maximum time of PGW refund from 1 hour to 15 minutes by
building a multi-thread scalable system to handle increasing number of
transactions.
● Partial Refund
I. Developed an architecture for partial refund creation. Implemented API to
create refund for every single product of order through return,before this
customer had to return/cancel complete order. It enhanced the customer's
experience.
● NEFT Automation
I. Reduced NEFT refund processing time from average 4 days to 2 hours by
implementing IMPS System for COD order refund.Integration replace manual
work of maintaining the ledger of COD orders.Implemented an YES bank API in
java to do IMPS transaction.
● Achievements
I. Initiated cross domain knowledge sharing among team members to enhance
learning opportunities.
II. Reduced the calls of customer support by 38% by integrating API to provide
required data to customer and providing clear communication to bring more
transparency and clarity for refund details like the refund
mode(NEFT/PGW/CluesBucks) and Expected date of refund.There is drop of
18.23% calls per refund, 36.70% reduction in Multiple Contacts Per Refund,
22.69% reduction in First Contact Per Refund.
III. Optimised Refund processing time from 2 days to an average 3 hour by
implementing multithreading and short interval running script. Incorporation of
this feature helped in building users trust and their retention
Handled complete refund domain for more than 10 months.
● Technologies
PHP, MySQL, jQuery, JavaScript, HTML, Jira, SVN, Memcache, Redis, Jenkins
Location : Gurgaon, India
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