Vice President and Head of Platform Engineering
20 Years of Experience
Bengaluru, Karnataka, India
87544*****
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Not Available
Engineering/Technology leader with more than 23 years in industry. Have a proven track record in leading large distributed engineering teams in a wide variety of technology domains, building highly talented teams and driving innovation. Have lead the development of large-scale platform/products & services in areas of Enterprise Mobility, Enterprise Applications, B2B & B2C Applications, Analytics & Data Engineering and Cloud Development. In current role as the Head of Platform Engineering at Freshworks, leading the development of technology strategy and innovation to accelerate connectivity, intelligence, and productivity, ultimately scaling the customer base, partners, and development teams. My areas of focus included the development of Unified Customer Experience, Analytics, AI/ML, MarketPlace, and Developer Platform. The Neo Platform @ Freshworks fuels the entire product portfolio as well as has individual vertical market offerings - Analytics, Marketplace and Developer Platform. Have a strong passion for solving product or system issues and deliver the best possible outcomes for both businesses and customers. Extensive experience in developing world-class software products, Platform and services. Have build and managed highly engaged engineering and cross-functional teams across globe from scratch. As an Agile Champion with over 15 years of experience practicing Scrum/KanBan, have led the charge in driving Agile Transformation at multiple companies. Have a passion for Agile methodology and have been instrumental in implementing successful transformation initiatives, resulting in improved efficiency and productivity for teams and achieve predictable and consistent operational efficiencies.
Freshworks, SaaS/Cloud Product, Computer Software
athenahealth
athenahealth
Freshworks, athenahealth, athenahealth, BlackBerry, BlackBerry, Good Powered by BlackBerry, Good Powered by BlackBerry, Copiun, Inc, Unidesk Inc, Pratham Software, Elastic Workspace Inc.
Job Title : VP Engineering - Head of Platform Engineering
Company name : Freshworks
Period : April 2022 - Present
Summary : Head of Platform Engineering at Freshworks leading technology strategy and innovation with focus on accelerating connectivity, intelligence, and productivity to scale the customer base, partners, and development teams. Focus areas include Unified Customer Experience, Analytics, AI/ML, MarketPlace, and Developer Platform.
Location : Bengaluru, Karnataka, India
Job Title : Executive Director Engineering
Company name : athenahealth
Period : May 2019 - April 2022
Summary : Geo Lead (India) for athena Collector (End to End RCM Product). Leading innovation for US healthcare delivering measurable financial and clinical results for providers. Drive new products in Medical Coding, Pre Auth space, digital transformation of industry best Rules Engine to a agile, scalable Knowledge Management platform. Technology refresh from monolith to decentralized and distributed SAS driven by API's in a meshed network. Leading 30+ Scrum team, Agile transformation, technology refresh, global success strategy for products with talent management.
Location : Chennai, Tamil Nadu, India
Job Title : Director Engineering
Company name : athenahealth
Period : January 2018 - May 2019
Summary : Lead the technology transformation and refresh for the athenaNet Platform (SAAS) that backbones 1.3 B revenue while maintaining business continuum. Created new generation elastic platform services, API driven systems, enabled developer productivity and reduced go-to-market time for products and features.
Location : Chennai Area, India
Job Title : Director Engineering
Company name : BlackBerry
Period : March 2016 - January 2018
Summary : Came into Blackberry through acquisition of Good Technology. Leading teams for Good's/Blackberry's products in the Secure Enterprise space for
- Document Access and Sharing - GoodDocs/BlackberryDocs
- Enterprise IM and Presence - GoodPresence/BlackberryPresence
Location : San Diego MA
Job Title : Senior Engineering Manager
Company name : BlackBerry
Period : September 2015 - March 2016
Summary : Blackberry acquired Good Technology in Sep 2015. Lead the GoodDocs (formerly GoodDocs - a product in Enterprise Secure EFSS) and BlackberryConnect( formerly GoodConnect a product in Enterprise Secure IM and Presence). Transformed both the products into a MBaaS/PaaS backend enabling them bundled into a workplace productivity and enablement suite.
Location : San Diego, California, United States
Job Title : Senior Engineering Manager
Company name : Good Powered by BlackBerry
Period : May 2014 - September 2015
Location : Marlborough, Massachusetts, United States
Job Title : Engineering Manager
Company name : Good Powered by BlackBerry
Period : September 2012 - May 2014
Summary : Good technology acquired Copiun in Sep 2012. Lead the Copiun Product Portfolio in Good Technology. Included the GoodDocs - Enterprise Secure EFSS Product as well as End Point Security Product.
Successfully led the transformation of the GoodDocs product to MBaaS/PaaS Platform. Managed global distributed teams in US and Eastern Europe.
Location : Marlborough, Massachusetts, United States
Job Title : Engineering Manager
Company name : Copiun, Inc
Period : December 2011 - September 2012
Summary : Copiun was a start up having product in End Point Backup and Security. I joined Copiun as EM and lead the transformation of the product to Secure Enterprise Document Sharing and Syncing over Mobile Devices. Successfully completed the transformation and Copiun was acquired by Good Technology in Sep 2012.
Location : Marlborough, Massachusetts, United States
Job Title : Senior Software Engineer
Company name : Unidesk Inc
Period : September 2008 - December 2011
Summary : • Responsible for Inception, Architecture, Design and Implementation of Registry Virtualization on Windows XP and Vista/7 platforms.
• Responsible for Architecture, Design and Implementation of Boot Image List Creator. Generates and maintains a list of files that forms the Minimal Operating System Image required to boot the OS to load the kernel and Unidesk Virtualization Platform.
• Responsible for Architecture, Design and Implementation of Boot Image Creator(BIC). The Linux based server component is a part of the cache Appliance that is responsible to re-create a boot image for the Unidesk Managed Machines by assembling the Files and Registry into a VMDK.
Location : Marlborough MA
Job Title : Group Head MS Platform Tech
Company name : Pratham Software
Period : August 2004 - September 2008
Summary : • Pratham Software is a Global IT Services company based out of Jaipur India and provides specialized and expert consultancy and solution to enterprises worldwide. I started with Pratham Software as Senior Software Engineer and grew up to establish and manage the Microsoft Platform Technology Group that dealt with Outsource Product Development. Leading a team of 25+ engineers, architects and managers.
• Providing technical mentoring to the teams with problem resolution, carve growth path for team members process implementation, timely delivery and dealing with and negotiating with all stake holders both in-house (Senior Management) as well as end clients (Parent Product Companies and their End Customers).
• Requirements, Architecture and Designing, Technology breakthroughs and technical mentoring, problem resolution, tasks planning, monitoring, ensuring timely delivery and timelines adherence, resource acquisitions, Performance audits to analyze and improve team performance, intra team integration (Dev., Release, QA, Support).
Job Title : Senior Software Engineer
Company name : Elastic Workspace Inc.
Period : July 2003 - August 2004
Location : Jaipur Area, India
Title : Certified Scrum Master
Period : November 2012 - Present
Issuing Authority : Scrum Alliance
English (Native Or Bilingual)
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