Sr.Director Sales at Freshworks
16 Years of Experience
Chennai, Tamil Nadu, India
+91 9**********
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Not Available
Experienced sales professional with 17+ successful years of customer engagement/ account management in USA, UK, AU and APAC markets. Proven track record in sales vision, strategy, team management, and execution. Associated with enterprise software solutions and services selling. Consistently achieve outstanding client success working for both start-up and market-leading organizations. - Highly motivated customer oriented sales professional - Meet and exceed aggressive revenue target year-on-year - Self-starter, proven ability to identify, nurture, propose values, demonstrate products/ solutions and close new accounts - Practice different demand generation methodologies and highly effective in sales cycle compression - Quick learner, Techno-savvy and sales enabler Knowledgeable in the space of - Gamification, sales enablement platform, social customer engagement solutions, e-learning - BigData, know your customer analytics - Customer support tools, CRM, - Automated tools for process documentation /simulation and individual performance tracking, - Incentive management, travel management, pharma-specific solutions - Databases, servers, Fusion middle-ware, - Web and mobile apps, eCommerce, - SAAS based web performance & mobile monitoring/testing, stress testing, CDN, - Agile/ scrum/ fixed bit based software development and consulting services. Specialties: - Formulated Partnership models and strategies for onshore and offshore sales transformation - New business acquisition, Demand Generation, Sales process management, revenue and pipeline management, CRM (Salesforce, Zoho, Siebel ) process implementation and training, Enterprise software solutions and services sales, Sales Recruitment, Sales Collateral Development, Motivation & Sales training - Strategic Account & client relationship management.
Freshworks, SaaS/Cloud Product, Information Technology & Services
Freshworks
Fresh
Freshworks, Freshworks, Fresh, Freshworks, Freshworks, Freshworks Inc. (formerly Freshdesk), MindTickle, Sweans Technologies Inc, MindTickle, Beatinfo Consulting Services Pvt. Ltd., Keynote Systems, Oracle, Bosch Rexroth, Popular Vehicles
Job Title : Senior Director Expansion & Customer Success Business USA and LATAM
Company name : Freshworks
Period : January 2023 - Present
Location : United States
Job Title : Senior Sales Director
Company name : Freshworks
Period : April 2022 - January 2023
Job Title : Director Sales (USA East coast)
Company name : Fresh
Period : July 2021 - April 2022
Job Title : Director Sales (USA Central & Canada)
Company name : Freshworks
Period : April 2020 - June 2021
Job Title : Sr Manager Regional Sales (USA Central & Canada)
Company name : Freshworks
Period : April 2019 - April 2020
Location : India
Job Title : Regional Sales Manager (USA Central & Canada)
Company name : Freshworks Inc. (formerly Freshdesk)
Period : June 2017 - April 2019
Summary : Driving teams to cover SME Revenue growth from Canada and USA central regions. Covering a portfolio of 6 products and Account management (Onboarding, upsell, cross-sell & renewal).
Proud member of the president's club 2018.
In 2018 the team grew from a 4 member team to a today's 16 member team and grew the revenue for the region by 200%.
Streamlined the sales methodology & metrics.
Brought in sales coach like John Barrows as part of sales enablement.
Driving aggressive targets by segmenting and strategically investing in the relevant market.
Location : USA Central region
Job Title : Inside Sales Manager
Company name : MindTickle
Period : June 2015 - June 2017
Summary : Role: Team management, define & drive predictable revenue goals. meet and exceed quota. Develop strategies for inbound and out bound demand generation. Design and Drive new campaigns for cold calling target prospects, creating interest, and identifying new opportunities for MindTickle. Coach and lead team for optimum efficiency and individual success.
Location : Pune Area, India
Job Title : Head of Sales & Marketing
Company name : Sweans Technologies Inc
Period : December 2014 - May 2015
Summary : Stream line the existing process and team
Introduce and implement new tools like salesforce CRM, market research tools and lead generation opportunities.
Develop business plans to introduce new solutions and services in different markets. Build & organize to start new offices in Dubai, UK and Bangalore
Create new business opportunities & close sales for web development services.
- Build and manage sales team representing different solutions, targets and daily deliverable s.
- Organize training schedules and on-boarding programs.
- Circulate training materials and conduct live sessions on lead generation.
- Build relations with new and manage existing customers on different projects
- Interact with key decision makers to scope out the needs, pain points and build / propose solutions Coordinate to build right solution and generate precise RFP’s and RFQs.
- Manage timely delivery of services.
- Build campaigns and strategies
- Develop marketing materials
- Create and Manage events / marketing campaigns to increase reach
- Work on sales tools to track daily and monthly progress and deliverable s.
Location : International
Job Title : Inside Sales Manager
Company name : MindTickle
Period : August 2014 - October 2014
Summary : MindTickle provides an all-in-one Saas platform that enables fast growing organizations to implement an efficient, engaging and effective processes across Onboarding, Ongoing refreshers, periodic updates and (re)certification such that the business leaders can ensure that their customer facing teams are always on top of their game.
MindTickle is the only platform that combines the benefits of social, mobile, cloud and gamification. MindTickle enables companies to organize and transform existing documents, presentations, videos and content in all common formats into easy to consume bite sized mobile friendly modules. The intelligent filters and data integration with platforms such as SFDC ensures that the right information is available and accessible to the field reps and inside sales teams, helping them shorter sales cycles and win more deals. The combination of these techniques and technology delivers consistent high user engagement and ROI for the organizations.
MindTickle was awarded #1 in the category of “Best use of engagement techniques in Online Learning" at the Gamification Summit, San Francisco in 2013. It was also awarded "Coolest Startup to work for" by Business Today in 2013, and recognized as the second most promising startup by Financial Express. MindTickle was recognized as a "Cool Vendor" in 2014.
Location : International
Job Title : Co Founder - Head Sales, Business Operations & General Management
Company name : Beatinfo Consulting Services Pvt. Ltd.
Period : July 2012 - July 2014
Summary : Create new business opportunities & close sales for sales accelerations services.
Build relations with new and manage existing customers on different projects. Manage account team on their daily deliverable.
Interact with key decision makers to scope out the needs, pain points and build/propose solutions Coordinate to build the right solution and generate precise RFP’s and RFQs.
Manage the timely delivery of services.
Train the team on new sales tactics and strategies to approach different account and industry verticals Build campaigns and strategies
Develop marketing materials
Create and Manage events/marketing campaigns to increase reach
Work on sales tools to track daily and monthly progress and deliverable.
Location : Bangalore, India
Job Title : Business Development Representative
Company name : Keynote Systems
Period : May 2008 - September 2011
Summary : Interact with C level Decisions makers of various web based firm to monitor and diagnose their online business performance and help optimize productivity.
Revenue quota attainment through end-to- end sales in the eastern zone of US, Europe and APAC
Responsible for channel partner management and account management.
Generate sales pipeline and forecast for four different services from
English (Full Professional), Hindi (Professional Working)
Award : President Club
Issuer : Freshworks
Date : 1 2021
Award : Q4 Awards -Outstanding Sales Performer 2020
Issuer : Freshwork
Date : 12 2020
Award : President Club
Issuer : Freshworks
Date : 1 2020
Award : Above & Beyond Award
Issuer : Freshwork
Date : undefined 2020
Award : President Club
Issuer : Freshworks
Date : 1 2019
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