Saas Talent

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SaaS Talent

Manager - Program Management at Freshworks | Customer Success

11 Years of Experience

Chennai, Tamil Nadu, India

Expected Salary

Current Salary

Notice Period

Not Available

Manager - Program Management

Freshworks, SaaS/Cloud Product, Information Technology & Services

Past Company 2

Freshworks

Past Company 3

SAMSUNG

Companies Worked:

Freshworks, Freshworks, SAMSUNG, Groupon, Groupon, Groupon, Amazon

Work History:

Job Title : Manager - Program Management
Company name : Freshworks
Period : January 2022 - Present
Location : Chennai, Tamil Nadu, India

Job Title : Lead - Customer Success
Company name : Freshworks
Period : March 2021 - January 2022
Location : Chennai, Tamil Nadu, India

Job Title : Vendor Operations Head - CC Ops
Company name : SAMSUNG
Period : June 2018 - February 2021
Location : Chennai, Tamil Nadu, India

Job Title : Manager - CS
Company name : Groupon
Period : November 2016 - June 2018
Location : Chennai, Tamil Nadu, India

Job Title : Training Team Lead
Company name : Groupon
Period : September 2015 - October 2016

Job Title : Team Leader - CS
Company name : Groupon
Period : June 2013 - September 2015
Location : Chennai Area, India

Job Title : Device Associate
Company name : Amazon
Period : January 2012 - May 2013

Skills

Management

E-Commerce

Leadership

Project Management

Vendor Management

Team Management

Microsoft Excel

Team Leadership

Customer Relationship Management (CRM)

Customer Service

Microsoft PowerPoint

Training

Six Sigma

Kaizen

COPC

Stakeholder Management