Work History:

Job Title : Director of Product Management
Company name : Khatabook
Period : April 2023 - Present
Location : Bengaluru, Karnataka, India

Job Title : Group Product Manager
Company name : Khatabook
Period : May 2021 - Present
Summary : Building B2B commerce eco system in MSME segment
- Empowering suppliers (Distributor/wholesalers) to bring their inventory online and transact with their buyers
- Suppliers can create an online store with their existing inventory in single click
- Buyers can browse catalog, place order, access all historical invoices at one place
- Significantly improved supplier and buyer retention and platform usage over last 6 months
Location : Bengaluru, Karnataka, India

Job Title : Product Lead
Company name : GO-JEK Tech
Period : July 2019 - May 2021
Summary : - Created and launched Gojek's hyperlocal grocery delivery product in indonesia from scratch
- Scaled the daily order volume by 60x from MVP to full scale rollout
- Significantly improved the food search experience for gofood

(Gofood- search) Product Leader March 2020 – March 2021
 Developed a query match criteria with the team resulting in ~12% incremental conversion for dish intent searches
 Created dish visibility on search listing enabling users to checkout from list directly, reducing add to cart time by ~30%
 Redesigned the merchant list with more actionable information for users, contributing to 9% incremental conversion lift
 Lead & developed a DS model for restaurant serviceability communication , reducing post booking cancellation by 11%

GoJek (Gomart) Product Leader July 2019 – March 2020
 Lead a team of 20+ to successfully launch and scale the grocery delivery product leading to 60K daily orders within a year
 Improved the order fill rate from 85% to 98% for grocery orders by driving multiple initiatives with merchants
 Improved booking completion rate from 64% to 92% for grocery by solving for delivery executive’s pain points
Built promotions platform which enabled business team to achieve $1.5M in merchant & brand funded promo in 2019-20
Location : Bengaluru, Karnataka, India

Job Title : Senior Product Manager
Company name : Amazon
Period : June 2017 - June 2019
Summary : Taking care of post purchase customer experience. Was responsible for post purchase self service options, the order history and package tracking experience for Amazon India
Location : Bengaluru, Karnataka, India

Job Title : Head of Product Management
Company name : RenewBuy
Period : February 2016 - May 2017
Summary : * End to end development of consumer facing website and mobile app
* Product roadmap design for next quarters including future product strategy
* Redesigned mobile app resulting in 900% increase in usage
* Developed automated solution to read PDF files , improving operational efficiency by 30%

RenewBuy specializes in Financial Technology led products. It is an online Insurance Platform bringing the simplest and fastest way to renew your car insurance policy
Location : Gurgaon, India

Job Title : Senior Product Manager
Company name : U2opia Mobile
Period : August 2014 - January 2016
Summary : - End to end feature & flow design of U2opia's social networking app
- Designed mobile number verification process (helped acquire mobile number of 70% registered users)
- Optimized user on-boarding steps and reduced drop offs by 45%
- Incorporated face detection to improve quality of users profiles
- Improved native chat interface with real time message status update (Increased engagement by 22%)
- Manage development life-cycle, adhering best practices (IOS & android)
- Analyzing product metrics regularly and use the learning for product innovations and improvements .
- Working closely with Engineering, Research, Quality Assurance, Design and Marketing teams to create synergies leading to a high quality product.

link : https://play.google.com/store/apps/details?id=com.u2opia.woo&hl=en

Job Title : Product Manager - Matrimony.com (Ecommerce)
Company name : Matrimony.com Pvt Ltd
Period : June 2012 - May 2014
Summary : Responsibilities

 Product lead for Community matrimony portals, responsible for multiple online and offline product initiatives
 Established short- and long-term product goals and build a product roadmap and marketing communications
 Driving solution sets across development/engineering teams, ensuring timely delivery (Leading a team of 17 )
 Owned the Product Management life cycle from product flow to wire frame, to rapid prototype, through all testing phases (alpha, beta) to the success of the final version
 Reengineered product portfolio with changes in attributes and product pricing, resulted in incremental ARPU
 Initiated tracking of key online parameters via Google analytics and internal track mechanisms
 Identified growth opportunities in VAS products after data mining on existing pattern of purchases
 Introduced digital marketing best practices for all user communication and product related initiatives
 Managed the release process and participate in development, quality assurance and the maintenance process of the product

Achievements

 Revamped and optimized product portfolio and increased the sales of higher revenue packs by 18%
 Improved the profile ranking algorithm resulting in better visibility and 10% incremental repeat traffic
 Modified the content of mailer communications and increased website traffic and activity by 21%
 Launched the mobile site for community matrimony and increased mobile traffic by 30%, reduced bounce rate by 38%
 Optimized internal website landing pages using heat maps and internal site communication (banners , pop ups)
 Integrated online CRM with the website, created event triggers leading to 25% incremental lead generation

Job Title : Development Consultant
Company name : CSG International
Period : June 2008 - May 2010
Summary : Role:
• Responsiblefor the delivery of HutchIndonesia interface team, for development and quality assurance
•