Senior Product Leader || IIM C || NSIT|| Featured Speaker-Product School || Product Coach || Key Prods - Razorpay Website, Ola Consumer & Driver App, Experience travel insurance,Wynk Music, Creative Cloud Desktop
12 Years of Experience
Bengaluru, Karnataka, India
+91 7**********
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Not Available
Seasoned product leader with close to 14 years of core industry experience in technology and product development. Currently working as Director Product Management at Razorpay, serving as head of Acquisition & Growth products. Wide ranging experience across the industry with primary focus on consumer growth and engagement products at startups and MNCs including Ola, Adobe, Expedia, Airtel and Ibibo group. Mentor and industry speaker at national and international forums such as Netcore Martech Conference 2021, South East Asia, Moengage - Amazon Web Services Global Growth Summit 2022. Guest lecturer at IIM Bangalore , ISB Hyderabad, IIT Hyderabad and JIMS Delhi. Product expert coach and mentor at Product School, San Francisco, USA and Institute of Product Leadership, Houston, USA among other institutions of prominence Upgrad-Duke (Product Management) and Hero Vired - Insead ( Product Management) courses • Proven record of success in effectively envisioning, managing and delivering high ROI initiatives across globally distributed, cross-functional teams. • Agile enthusiast and advocate. Believe in continuous delivery through iterative feature development. Education : MBA, Indian Institute of Management Calcutta ( IIM, Calcutta) (Top 10%) || B.E. (Honors) , Netaji Subhas Institute of Technology, (NSIT), Delhi University (Top 5%) ; Grande Ecole Scholarship holder from French Government; Delhi University Scholarship holder Skills : Product Management, Product Marketing, Growth Strategy, Consulting, Business Planning, Team Management, Business Analytics, Business Intelligence Industry experience: Internet, Information Technology, Mobile, E Commerce, Analytics
Razorpay, SaaS/Cloud Product, Internet
Product School
Ola
Razorpay, Product School, Ola, Expedia Group, Adobe, airtel X Labs, ibibo Group, American Express, Mahindra Rise, Indian Institute of Technology, Madras
Job Title : Director of Product Management
Company name : Razorpay
Period : October 2022 - Present
Summary : Leading the consumer acquisition, growth and experience products and platform for Razorpay and group businesses
Location : Bangalore Urban, Karnataka, India
Job Title : Featured Speaker & Coach
Company name : Product School
Period : October 2020 - Present
Summary : Product School is a global leader in Product Management training with a community of over one million product professionals. As a featured speaker, I help inspire the next generation of Product Managers to create innovative products and apply best practices in their work.
Location : San Francisco Bay Area
Job Title : Senior Director of Product Management || Ola Mobility-Head of Product
Company name : Ola
Period : December 2021 - October 2022
Summary : - Head of the Product - responsible for Ola consumer and driver app ecosystem , consumer experience, growth and engagement platform for all mobility categories across India and global markets ( Australia, New Zealand, UK).
- Leading Ola Consumer, Driver App and mobility suite of products including allocation and pricing
- Reporting directly to the CPO. Leading a team of over 20 PMs and analysts
Location : Bangalore Urban, Karnataka, India
Job Title : Senior Global Product Manager
Company name : Expedia Group
Period : January 2019 - June 2021
Summary : - Manage a team that pioneered in running A/B tests to drive conversion for different LOBs.
- Lead global pods for product growth, consumer experience & global expansion for travel insurance on Expedia & partner brands
- Global launch and GTM for Travel Insurance cross sell channel for Flights, Hotels, Cars and Packages across North & Central America, Europe and APAC
-Customer experience & product improvements across the funnel on mobile/desktop web and app
-Led a process overhaul by leveraging Agile methodologies to effectively launch features and react to our partner’s and customer’s needs.
Location : Gurgaon, Haryana, India
Job Title : Senior Product Manager || Creative Cloud Desktop Experience
Company name : Adobe
Period : March 2016 - January 2019
Summary : - Managing product roadmap & strategy for the Adobe Creative Cloud desktop portfolio : Creative Cloud Desktop App|| Product posting and release management service (FFC)|| Hyperdrive Installation platform
- Drove product adoption, user growth, engagement and retention through Adobe CC for a global user base of over 15 Mn+ paid subscribed users with an annual revenue stream of over $3 Bn
- Completed revamp for the user facing desktop app resulting in increase in new service sign-ups , dynamic targeting for marketing content and increased user engagement & interaction, improvements in customer contacts (28% YoY) , increased sign through social sign on integration
- Product Marketing strategy for Photoshop & Premiere Elements across global campaigns – North America, EMEA, JAPA
- Product management & growth strategies for Adobe Trial pages and trial product program through On site and In-product optimizations along with e-mail & social campaigns
- Capitalised the opportunities for growth across consumer segments & usage behaviour
Developing & monitoring consumer acquisition, retention & upgrade strategy
Location : Noida Area, India
Job Title : Senior Manager || Product Management & Growth || Wynk Music || Airtel Live
Company name : airtel X Labs
Period : February 2015 - March 2016
Summary : - Product management, new feature & growth initiatives for Wynk Music App, one of the top 3 Music Apps in India, 10 Mn+ downloads on Google Play with average consumer rating of 4.2. Introduced new features such as Fitness Module, On device music, Personalized favorites and notification based retention program leading to 300% increase in daily streams & 50% improvement in retention cohorts
- Airtel Live, one of the top mobile website in India with over 20 Mn+ monthly active users New product conceptualisation and launch for integrated portal integrating one of the largest platform for Internet data and VAS service across India with personalized targeted content delivery
- Web content management solution for maintaining and feeding airtel properties - Integrated portal: Airtel live, Onetouch internet, 56789 , Handset based offer service with segment targeting based template management , image, video & page management
- Product framework & delivery for postpaid internet renewal service leading upto 30% growth in postpaid renewal smart byte sales
Location : Gurgaon, India
Job Title : Senior Manager || Strategy & Business Intelligence (Product) || Goibibo & Tradus
Company name : ibibo Group
Period : April 2013 - February 2015
Summary : - Product management & Team Leadership across strategic projects for group’s Business units
- Setup & lead central Business intelligence Product team of 8 members across Tradus & Goibibo developing products to analayse customer churn, cohort performance & customer life time value
- Awarded X factor recognition for contribution to business during FY 2014-15
- Drove category & seller cleanup initiative across the business through NPS (Net promoter score) feedback system
- Uplifted daily transaction levels by over 25% to a level of 4000 transactions/day with merchandising and site activations
- Effected operations improvement through CRM performance monitoring (CSAT & response time)
- Formulated customer retention marketing strategy through push channels: e-mail, SMS & notifications
- Boosted the open & conversion rates in email, SMS & FB campaigns through optimised segment targeting
- Synchronised engagement & download strategy for App to reduce churn rate by 20% and digital marketing operations to drive 30% increase in transactions through Google, FB & onsite
- Led business planning & competitive intelligence for group initiatives in E Commerce retail & travel domain
Location : Gurgaon, India
Job Title : Business Analyst
Company name : American
Title : Decision-Making for Product Builders
Period : November 2022 - Present
Summary : AHVVwEcv, maven.com, https://maven.com/certificate/AHVVwEcv
Issuing Authority : Maven
Title : Product Strategy Workshop
Period : November 2022 - Present
Summary : sYzVjDNV, maven.com, https://maven.com/certificate/sYzVjDNV
Issuing Authority : Maven
Title : Financial Markets Derivatives Market Dealers Module
Period : August 2010 - Present
Issuing Authority : National Stock Exchange NSE India
Title : Research Paper titled Mathematical modeling for electric discharge machining of Al-4Cu-6Si, alloy metal matrix composites
Publisher : International Journal of Material Processing Technology, Elsevier Publications,Vol. 194,No.1-3,2007,pp24-29.
Organization name : Antwak Position : Wealth Partner Organization name : Product School Position : Featured speaker Organization name : Upgrad Position : Product Coach & Mentor
English (Full Professional), Hindi (Native Or Bilingual), Sanskrit (Professional Working)
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