Senior Lead Technical Product Consultant at Adobe
12 Years of Experience
Delhi, Delhi, India
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Not Available
Adobe, SaaS/Cloud Product, Information Technology & Services
Adobe
HCENTIVE TECHNOLOGY INDIA PRIVATE LIMITED
Adobe, Adobe, HCENTIVE TECHNOLOGY INDIA PRIVATE LIMITED, HCENTIVE TECHNOLOGY INDIA PRIVATE LIMITED, HCENTIVE TECHNOLOGY INDIA PRIVATE LIMITED, HCENTIVE TECHNOLOGY INDIA PRIVATE LIMITED, Centre for Development of Telematics (C-DOT), Centre for Development of Telematics (C-DOT)
Job Title : Senior Lead Technical Product Consultant at Adobe
Company name : Adobe
Period : January 2022 - Present
Location : Noida, Uttar Pradesh, India
Job Title : Senior Technical Product Consultant
Company name : Adobe
Period : September 2018 - Present
Summary : • Expertise and Experience in SQL (Oracle / SQL Server / PostgreSQL, TeraData), HTML, CSS, XML, SOAP, REST web services.
• Marketing automation and Campaign Management - Adobe Campaign (Formerly Neolane).
• Successfully Completed Capstone Project in Adobe Campaign.
• Cross-Channel Marketing Campaigns strategy, planning, and execution.
• Adobe Campaign Classic / Adobe Campaign Standard (ACS) implementation.
• Email Marketing, Digital Marketing, Cross-Channel Marketing Optimization, Multi-Channel-Email/SMS/Push Notifications/Direct Mail.
• Evaluate Marketing Campaign requirements, and develop great relationships through expectation management and thought leadership.
• Technical product documentation writing for Adobe Campaign Classic and Standard functionalities and tips.
• Monitoring Delivery performance and sharing key performance indicators with stakeholders.
• Filing Bugs upon manual, functional, and GUI testing.
• Monitoring Application Server performance and configuring the application server and console as per business need.
• Debugging the client implementation and issues for further qualification as a BUG or Feature Request.
Location : Noida, Uttar Pradesh, India
Job Title : Software Engineer(Application Support Analyst) at hCentive
Company name : HCENTIVE TECHNOLOGY INDIA PRIVATE LIMITED
Period : November 2017 - September 2018
Summary : Role:- To provide L2, L3 support as part of P-HIX(Private Exchange) Team in production environment.
Responsibilities:- Coordinated with the front end design team to provide them with the necessary stored procedures and packages and the necessary insight into the data.
• Writing scripts to perform system housekeeping, developing automated scripts to automate manual workarounds.
• Writing scripts to set up traps, system monitoring, etc.
• Working with E2E/component design teams to implement new requirements
• Liaising with Business Stakeholders to capture Business requirements
• Identify and implement performance improvements of batch processes
• Execute performance tuned SQL queries on the database to extract business critical data.
• Develop scripts to perform reconciliation and generate reports
• Pro-active awareness and response to all incidents with continuous improvement of processes.
• Monitor batch jobs running on server. Solve Problems related to failing of jobs, re-running of jobs. Monitoring and accept JIRA issues.
• Deployment Management- Deployment of Release on Production
• Analyse and resolve the live incidents as per agreed SLA. If necessary, escalate to the different dealer group development team based on the analysis.
• Release Management activities.
• Attend SCRUM meetings with Client business.
• Identify areas of improvement and putting it across to the development team & business stakeholders.
• Identify, clarify and manage business benefits arising from process change.
• Resolve customer queries and issues.
• Attend weekly delivery calls with Development Team, testing and Interface team.
Location : Noida Area, India
Job Title : Software Development Engineer
Company name : HCENTIVE TECHNOLOGY INDIA PRIVATE LIMITED
Period : November 2015 - November 2017
Summary : • Involved in development of end to end functionalities ( both front end and back end)of the product using Spring, Hibernate, JQuery, Mysql and oracle DBMS, JavaScript, JSP, spring MVC, CSS and HTML.
• Conduct review of low level designs, test plans and code.
• Providing support to other application teams, especially the company’s flagship product, by resolving front end and back end related issues.
• Training and knowledge sharing with the team on front end and back end technologies.
• Various backend enhancements made for product’s plan listing and rendering, plan upload and deletion and parsers.
• Given the responsibility to support 7 client projects and managing corresponding teams for various enhancements and issue resolutions.
Location : Noida Area, India
Job Title : Software Engineer
Company name : HCENTIVE TECHNOLOGY INDIA PRIVATE LIMITED
Period : November 2013 - November 2015
Summary : • Complete User Interface (UI) made from scratch for Public Health Insurance Exchange product.
• Part of first front end developer team.
• Development of JSPs from static HTMLs given by UI designer.
• Adding interaction in the webpage using jQuery and core JavaScript.
Location : Noida Area, India
Job Title : Consultant-Technology
Company name : HCENTIVE TECHNOLOGY INDIA PRIVATE LIMITED
Period : November 2012 - November 2013
Summary : • Development of prototypes for demo to prospective clients.
• Involved in development of front end of the product using JavaScript, JSP, spring MVC, CSS and HTML.
• Found work-around for various IE bugs and added cross browser compatibility.
• Providing support to other application teams, especially the company’s flagship product, by resolving front end and back end related issues.
• Training and knowledge sharing with the team on front end technologies.
• Various backend enhancements made for product’s plan listing and rendering, plan upload and deletion and parsers.
• Given the responsibility to support 7 client projects and managing corresponding teams for various enhancements and issue resolutions.
Location : Noida Area, India
Job Title : Research Intern
Company name : Centre for Development of Telematics (C-DOT)
Period : November 2010 - January 2011
Summary : • Implementation of Network Alarm System.
• The objective was to create a module for Alarm system process responsible for communication between the ONT chip BL2348 of Broadlight and the alarm server at remote location. It is used for monitoring critical environmental conditions, such as humidity, liquid water presence,
NA
Title : Adobe Certified Professional – Adobe Campaign Classic Business Practitioner
Period : March 2022 - Present
Summary : credly.com, https://www.credly.com/badges/5861a46d-356c-4a9b-b65d-89759183269d?source=linked_in_profile
Issuing Authority : Adobe
Title : ITIL Foundation in IT Service Management
Period : August 2018 - Present
Summary : GR750452641KK
Issuing Authority : PeopleCert
Title : Masters in HIPPA Privacy & Security Training for Business Associates
Period : October 2013 - Present
Issuing Authority : The HIPAA Group, Inc
English (Native Or Bilingual), Hindi (Native Or Bilingual)
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