Product Manager at BrowserStack | Ex-Gainsight
10 Years of Experience
Hyderabad, Telangana, India
+91 8**********
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Not Available
A Developer turned Product Manager with an overall 9+ years of experience in Software development. Transitioned to Product Manager role from Lead Developer close to 2 years ago, was in various software development roles for 7+ years prior to that. Delivered two major product initiatives end to end as a PM(Requirement gathering to launching) and multiple feature enhancements. Had the opportunity to work on various technologies as a developer like Java, Salesforce.com apex, lightning, JavaScript, JQuery, etc.
BrowserStack, SaaS/Cloud Product, Information Technology & Services
Gainsight
Gainsight
BrowserStack, Gainsight, Gainsight, Gainsight, Gainsight, Gainsight, Persistent Systems, Persistent Systems
Job Title : Product Manager
Company name : BrowserStack
Period : September 2022 - Present
Location : Hyderabad, Telangana, India
Job Title : Senior Product Manager
Company name : Gainsight
Period : March 2022 - September 2022
Summary : Undertook a complete redesign of two of the most used product areas of Gainsight - ‘Customer 360’ and ‘Relationship 360’, for all user personas. Owned the complete process starting from requirement gathering to completing a successful beta program and launching it to customers. A few highlights:
- Along with a thoughtful redesign of existing features, introduced an array of new features to help users become more productive.
- Massively simplified the administration experience with a guided configuration experience, pre-configurations, and new tools for management.
- A carefully designed roll-out experience to ensure a smooth, non-disruptive transition from the old to the new version of the product.
- Run a successful closed beta program with 10% of the customers. Achieved 100% participation from the nominees and ~30% immediate conversion.
Job Title : Product Manager
Company name : Gainsight
Period : November 2020 - March 2022
Summary : Led the product team efforts in implementing new Pricing and Packaging for Gainsight in a scalable and future-proof manner. My responsibilities included:
- Understand and translate the consulting partner recommendations to a workable PRD by analyzing the product-wide implications of the new pricing and packaging model.
- Onboard the PM team to the project and collaborate to define, (a) the feature-level behavior of each product area against new packages, (b) Advanced vs Basic definitions of features where needed.
- Lead the efforts to finalize the Add-on pricing strategy
- Complete ownership of defining the Product Limits across packages.
Location : Hyderabad, Telangana, India
Job Title : Lead Software Engineer
Company name : Gainsight
Period : March 2020 - November 2020
Summary : Led the backend efforts as a Lead Developer for ‘Horizon Analytics’, a crucial mammoth project of completely revamping the Reporting and Dashboard modules of Gainsight. A few highlights include:
- Developed a strong ‘Salesforce Query Builder’ component in-house from scratch
- Created robust data processors and formatters for all data types and cases.
- Co-architected and developed a carefully designed complex migration suite to transform the legacy metadata into new.
- Supervised and co-owned the backend technical design for the entire project.
Location : Hyderabad, Telangana
Job Title : Senior Software Development Engineer
Company name : Gainsight
Period : January 2018 - March 2020
Summary : A key contributor to the upgrade tool of Gainsight, a strategic initiative to migrate all the SFDC edition customers to NXT Edition. Contributed to the platform design and completely owned the modules Reports and Dashboards.
Led backend effort for project NXT, a hybrid version of Gainsight that supports both Native and SFDC, for Reporting and Dashboard product areas of Gainsight to a successful completion
A key contributor to Project Native, Gainsight's stand-alone platform. Took care of the Reports, Dashboards and Exports modules of Gainsight.
Location : Hyderabad Area, India
Job Title : Software Development Engineer
Company name : Gainsight
Period : October 2016 - January 2018
Summary : Developed some key features like 'Dashboard Permissions' and 'Global Filters on Dashboards' in Gainsight.
Handled multiple feature enhancements and customer escalations end to end.
Location : Hyderabad Area, India
Job Title : Senior Software Engineer
Company name : Persistent Systems
Period : December 2015 - September 2016
Summary : Developed a Salesforce lightning app 'ASI Portfolio Rebalancer' for customer Advisor Software Inc.(acquired by Rifinitv) end to end. My responisbilities included:
- Create custom lightning components and Applications using the Salesforce Lightning Component Framework and Lightning Design System.
- Developing Apex classes, Triggers, and Test classes on the force.com platform.
- Clearing Salesforce security review for the app.
Location : Nagpur Area, India
Job Title : Software Engineer
Company name : Persistent Systems
Period : August 2013 - November 2015
Summary : Developed a Salesforce application 'Knowledge Base', an internal blog post portal for one of the customers as a POC. My responsibilities included:
- Design and create the data model involving both standard and custom objects
- Develop custom Visual Force pages and Apex controllers as per requirements
- Create sharing rules, validations, and workflows.
Contributed to various projects for clients(Nova, Motorola networking tools, Monitise, etc.) as a developer. Worked on enhancements and bug fixes across projects using different technologies Java, Sring MVC, JavaScript, JQuery, Adobe Flex, Talend, etc.
NA
English (Professional Working), Hindi (Full Professional), Telugu (Native Or Bilingual)
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