Technology Architect | IT Infrastructure Management |Datacenter Operations | Manager End Point Computing | Service Delivery Management |
15 Years of Experience
Hyderabad, Telangana, India
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Not Available
IT leader with 15+ years of experience in IT Infrastructure & systems management, IT Infrastructure operations, Datacenter services, Service Delivery, Enterprise architecture and Strategy across ITES, Financial services and GCC Domains. My specialties include extensive experience in installation, administration and networking in various environments, IT Infrastructure management, IT Infrastructure operations, IT service delivery management, Governance, People and Leadership development. Built and scaled Technology teams in the core areas of IT Infrastructure, Datacenter services & Operations, End point Service delivery and Enterprise architecture. My strength is my ability to lead diverse technology teams, bring in alternative approach to work processes & service delivery. I continually seek to leverage service delivery, Technology and operations best practices to solve complex problems with an aim to improve reliability and availability of Infrastructure platforms and services for the end business teams. Certifications MCTS-Exchange 2007 MCSA- Messaging (Exchange 2003) MCSA 2003
Broadridge, SaaS/Cloud Product, Information Technology & Services
Broadridge
MobileIron
Broadridge, Broadridge, MobileIron, Broadridge, Broadridge, Wipro Infotech
Job Title : Technology Architect & Manager End Point Computing
Company name : Broadridge
Period : April 2021 - Present
Location : Hyderabad, Telangana, India
Job Title : Technology Specialist
Company name : Broadridge
Period : April 2018 - March 2021
Location : Hyderabad, Telangana, India
Job Title : Enterprise Mobility
Company name : MobileIron
Period : November 2015 - March 2018
Summary : Mobility : Mobile Device Management , Mobile Content Management (MCM), Mobile Application Management (MAM) ,Exchange (ActiveSync), IIS , SCEP , PKI , Active directory, Kerberos, Integration,System Administration.
Location : Hyderabad Area, India
Job Title : Associate Process Manager
Company name : Broadridge
Period : June 2015 - November 2015
Summary : Exchange administration:
Designing and Implementation of Exchange Environment
• Installation, configuration and administration Exchange 2010/2007/2003 servers at single and multi-level domains.
• Upgraded Exchange 2003 to Exchange 2007 using HA (CCR over SCR) around 2000 + mailboxes
• Performance tuning and optimisation of Exchange Server for maximum performance.
• Mail blockage Spam Blocking using Symantec Message labs and archival using Symantec Vault.
• Managing Exchange load balancers.
Enterprise Mobility:
• Upgraded BlackBerry Enterprise Server (BES) and the Console from BES v.4.1 SP4 to BES v.5.0.4 SP4 using HA.
• Provide enterprise server solutions to corporate clients according to the business process and requirements of the Organizations.
• Configure, install and test the blackberry enterprise servers.
• Communicate with the customers and provide onsite and offsite troubleshooting assistance.
• Analyze the errors caused due to operating system malfunctioning in mobile handsets and create update patches for existing.
• Implemented BES 10 & BES 12 for corporate messaging system.
• BYOD as POC has been setup in lab using Excitor Application.
• Extensive testing on various mobile platforms as part of BYOD has been done.
• Worked in conjunction with enterprise mobile partner in implementing Geofencing/GPS based solution as part of BYOD.
Job Title : Process Lead
Company name : Broadridge
Period : March 2011 - May 2015
Summary : Windows administration:
In depth knowledge and hands on experience on:
• Administration of Windows Servers.
• IIS Web Servers and FTP Servers.
• Managing of Active Directory Server.
• Administration of Windows DNS, DHCP, Print and Fileservers.
• File Server management with the help of Quota Server and later on EMC Storage.
• Installation and configuration of ESX, VM ware Vsphere, deploying VM’s, cloning and troubleshooting issues on VM
machines.
• Installation and configuration of HYPER- V.
• Responsible for third-level support for all server related issues.
• Participated in complete system builds, upgrades, migrations, code deployments and patch management.
• Administering change management related to server upgrades and software installation.
• Prepared and maintained documentation of technologies, standards and procedures.
• Maintenance and support for more than 2000 servers for Data Center Steady State.
• Capacity Planning for Projects and Infra.
• Disaster recovery planning and maintenance.
Storage Management & Monitoring:
• Experience on multi-tier Enterprise Storage systems including – Performance analysis & Reporting, Provisioning and Migration planning.
• Expertise in storage administration/implementation – design, deployment and maintenance of SAN/ NAS environment.
• Experience in zoning, provisioning, SAN/ NAS connectivity, configuring thin pools/ devices.
• Expertise in supporting and configuring multi-protocols including NFS, CIFS, & for UNIX and Windows Hosts.
• Working on the Data Center Consolidation project, storage refresh, reducing costs, improving performance, accessibility, ensuring performance, reliability, scalability (on-demand).
• Performed code upgrades in conjunction with partners.
• Provisiong storage on VMs (ESX/i hosts); working with VMWare vSphere client and vCenter servers.
• Hands on experience on monitoring tools like NetIQ, Sitescope, HP SIM, IBM Director, Webtrends and Sitescope.
Job Title : Exchange Administrator
Company name : Wipro Infotech
Period : November 2008 - March 2011
Summary : GMR-HIAL (Wipro InfoTech)
• Installed Domain Controller in Windows Server 2003 for domain masgmr-aerotech.in
• Implement Exchange Server 2007 (SCC) in Windows Server 2003.
• Ensure that all activities mentioned in the daily checklist are completed on a daily basis.
• Periodic backup of all system files/volumes
• Taking regular backup as per Backup Policy
• Checking the reason for backup failure, if any
• Performing restoration drills
• Creation and deletion of users and groups
• Configuring account policy, access rights and password control
• Installing/ reinstalling of OS, Software, updates, service pack and patches.
• Adhere to the communication plan for reporting as mentioned in the CSD.
• Daily Checklist
• Backup Log, Disk Space Monitoring Report
• Restoration Log
• Server Health Checklist, Server Uptime Report, Password Maintenance Form and Backup Performance Report Mail ID creation and deletion
• Mailing Policy - Attachment size, Mail Box Limit
• Installation and configuration of Microsoft Exchange 2007 Server
• Mail ID configuration at client side
• Measuring and managing antivirus and anti spam
• Maintaining server recovery plan, Monthly Report on Mail Management, Server Uptime Report and Backup Performance Report Configuration and Integration of IRONPORT with AD.
• Maintaining FTP, Fileserver, SEP server, SMS server, Print Server, DHCP Server, Blackberry Server and NAS BOX.
Wipro Technologies
IT
• Installation of Windows Operating System (Win 2003/XP/2000 prof) etc.
• Troubleshooting of Operating Systems and repair.
• Troubleshooting of Hardware related issues (RAM/Mother Board/BIOS/Firmware) etc.
• Configuring Microsoft Outlook to the end users for messaging with POP3
NA
English (Native Or Bilingual), Hindi (Full Professional), Telugu (Native Or Bilingual)
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