Integration Specialist @CleverTap | Ex- Customer Centria | Implementation | Customer Success
5 Years of Experience
Sawai Madhopur, Rajasthan, India
+91 9**********
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Not Available
Expert in technical solution designing| Integration & Implementation| Conducting POC's and Demo's | Development and Testing| Digital Analytics| | Design Standard Operating Procedure Documents | Quick learner.
CleverTap, SaaS/Cloud Product, Information Technology & Services
Customer Centria
Customer Centria
CleverTap, Customer Centria, Customer Centria
Job Title : Technology Specialist - Integration
Company name : CleverTap
Period : December 2021 - Present
Location : Mumbai, Maharashtra, India
Job Title : Jr. Technical Solutions Consultant
Company name : Customer Centria
Period : June 2019 - December 2021
Summary : As a Solution Consultant, I'm responsible for delivering Mar-Tech solutions for mobile app and web-based projects for a variety of clients using various attribution, engagement, and analytics platforms including Airship (Formerly known ad Urban Airship), Clevertap, Branch IO etc.
Primary Responsibilities:
• In collaboration with the customer, create technical implementation strategies, documents, and scopes of work that meet their needs.
• Engage with customer product, marketing, and analytics teams to understand their goals for using the respective engagement, Analytics products, and how the platform will fit into their tech stack
• Coordinate effectively with client engineering teams and third parties to drive desired outcomes.
• Exploring new technologies in the Mar-Tech field and conducting POC for the same.
• Troubleshoot technical issues reported by customers during the implementation process and provide solutions.
• Creating UAT, CUG, and Sanity test cases, as well as conducting multiple rounds of testing the solution we presented.
Location : Mumbai, Maharashtra, India
Job Title : Trainee
Company name : Customer Centria
Period : December 2018 - June 2019
Summary : From December 2018 to June 2019, I interned at this organisation as a Mobile Cloud Messaging Consultant for six months. During my internship, I had the opportunity to work on-site with clients like Axis Bank and Intermiles (formerly known as Jet-Privilege). It had been an incredible journey.
During my internship, I was also trained in the following technologies listed below-
1. Airship Customer Engagement Platform
2. Branch-IO Attribution Platform
3. POSTMAN API
4. Android Development
5. IBM Unica
6. MySQL,
7. Oracle Database
8. FCM
9. Adobe Photoshop - Creative Development
Location : Mumbai Area, India
NA
Title : CLEVERTAP PREVENTION OF SEXUAL HARASSMENT ELEARNING
Period : October 2022 - Present
Summary : google.com, https://drive.google.com/file/d/1CUzbQllzKkkM5hAscUTxWZkxid-lPzsX/view?usp=sharing
Issuing Authority : CleverTap
Title : Audience Segmentation | Advance
Period : September 2022 - Present
Summary : google.com, https://drive.google.com/file/d/1EjeCvMm5Han1xxKN1BRl38NKtnk6m9Md/view?usp=sharing
Issuing Authority : CleverTap
Title : Audience Segmentation | Basic
Period : September 2022 - Present
Summary : google.com, https://drive.google.com/file/d/1GPJlF9d25aqHDMwraLAS3rELpB36ILly/view?usp=sharing
Issuing Authority : CleverTap
Title : Behavioral Analytics Certification
Period : September 2022 - Present
Summary : google.com, https://drive.google.com/file/d/1QRf62FgMM9fumkCgxuZuvw2bT9t6m4yL/view?usp=sharing
Issuing Authority : CleverTap
Title : CleverTap Journeys
Period : September 2022 - Present
Summary : google.com, https://drive.google.com/file/d/14Ikwz30Llha6tYVhTy2tCdrP8xzIinyP/view?usp=sharing
Issuing Authority : CleverTap
Title : Foundation Certification
Period : September 2022 - Present
Summary : google.com, https://drive.google.com/file/d/1dBGSMlzMxEJ-8KKKH02CBMjwR1b8a0mf/view?usp=sharing
Issuing Authority : CleverTap
Title : Mobile Engagement | Advance
Period : September 2022 - Present
Summary : google.com, https://drive.google.com/file/d/1izDmcOC3bpr3dJrHCbt9jb8eoU-qWZMa/view?usp=sharing
Issuing Authority : CleverTap
Title : Mobile Engagement | Basic
Period : September 2022 - Present
Summary : google.com, https://drive.google.com/file/d/1ZK1XHVGPqMWPB5Er2U3ZQ8vCyBshGJZY/view?usp=sharing
Issuing Authority : CleverTap
Title : Branch University | Branch Analytics
Period : September 2021 - Present
Summary : ItpOV5OZXw, branch.io, https://university.branch.io/certificate/ItpOV5OZXw
Issuing Authority : Branch
Title : Branch University | Branch Fundamentals for Mobile Growth
Period : September 2021 - Present
Summary : YgHpa4zilA, branch.io, https://university.branch.io/certificate/YgHpa4zilA
Issuing Authority : Branch
Title : Branch University | Branch for Email
Period : September 2021 - Present
Summary : r5Pcxdyuag, branch.io, https://university.branch.io/certificate/r5Pcxdyuag
Issuing Authority : Branch
Title : Branch University | Branch for Mobile Ads
Period : September 2021 - Present
Summary : xYitUogKCg, branch.io, https://university.branch.io/certificate/xYitUogKCg
Issuing Authority : Branch
Title : Branch University | Branch for Owned and Organic Mobile Growth
Period : September 2021 - Present
Summary : aNP8Wh1KaQ, branch.io, https://university.branch.io/certificate/aNP8Wh1KaQ
Issuing Authority : Branch
Title : Google Analytics for Beginners
Period : September 2021 - September 2024
Summary : google.com, https://analytics.google.com/analytics/academy/certificate/D0eBVo44Rs-Fu_cWg5od6A
Issuing Authority : Google
Title : Sprinklr Location Analyst Pro
Period : July 2021 - Present
Summary : c03ce071-24c9-4543-97fd-34886c0d69d4, sprinklr.com, https://university.sprinklr.com/certificate?id=c03ce071-24c9-4543-97fd-34886c0d69d4
Issuing Authority : Sprinklr
Title : Sprinklr Product Analyst Pro
Period : July 2021 - Present
Summary : bf636d66-732b-46cf-ac7e-1dbd6270e45a, sprinklr.com, https://university.sprinklr.com/certificate?id=bf636d66-732b-46cf-ac7e-1dbd6270e45a
Issuing Authority : Sprinklr
Title : Python for Data Science
Period : May 2020 - Present
Summary : cognitiveclass.ai, https://courses.cognitiveclass.ai/certificates/060d61f8ac204eeeb3dd7b7a2efff654
Issuing Authority : Cognitive Class
English (Native Or Bilingual), Hindi (Native Or Bilingual)
Award : Cirtificate of Excellence
Issuer : Customer Centria
Date : 1 2020
Summary : I got this award for my performance and client satisfaction in the month of jan 2020
Award : award for cricket
Issuer : mr.umesh sharma(director of D.S.science academy gangapurcity rajasthan)
Date : 9 2014
Summary : i am awarded with my cricket team in 2014 for wining the city cricket tournament in gangapur city
rajasthan.
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