Sr. Consultant - HCM | Darwinbox | Ex Tech Mahindra | Ex Satyam
18 Years of Experience
Hyderabad, Telangana, India
+91 9**********
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Not Available
A result-oriented professional with experience in HR (SaaS) Product Implementations, HR Policies, HR Compliance, Employee Relations, Trade unions, Project Delivery, Pre Sales, Operations, Project Management, Change Management, and Recruitment. Worked across different geographies e.g. US, Nordic, Canada, and the Asia Pacific, and managed an Onsite-offshore working model. Lead the Kronos and Workday Practice with 100+ employees. Hands-on experience in Implementing Darwinbox HR product. Core Competencies:- Manpower Planning & Recruitment, Employee Life Cycle Management, Stakeholder Management (Trade Union, Attorney, etc.), Statutory Compliance & Labor Law, Employee Engagement, Rewards and Recognition, Policy Formulation & Implementation (International), Employee Rebadging (TUPE), Business Analysis. IT:- Project Management, Service Delivery, Change Management, Product Alliance Relationship Management, Customer Success / Relationship Management, Revenue Generation, Portfolio Expansion.
Darwinbox, SaaS/Cloud Product, Information Technology & Services
Tech Mahindra
Tech Mahindra
Darwinbox, Tech Mahindra, Tech Mahindra, Tech Mahindra, Tech Mahindra, Satyam Computers Service Limited
Job Title : Senior Consultant
Company name : Darwinbox
Period : June 2022 - Present
Location : India
Job Title : Regional Manager - Nordic
Company name : Tech Mahindra
Period : December 2019 - June 2022
Summary : Responsible for regional HR setup for Denmark, Finland, Norway, and Sweden. Align regional HR policies, processes & systems to Tech M global practices and local laws & agreements.
Location : Stockholm County, Sweden
Job Title : Practice Lead
Company name : Tech Mahindra
Period : July 2014 - November 2019
Summary : Responsible for End to End Project delivery, Customer relationship, Practice Growth for Workday & Kronos Practice under HCM.
Location : Hyderabad Area, India
Job Title : Test Lead – Workday HCM
Company name : Tech Mahindra
Period : October 2013 - June 2014
Location : Bangalore
Job Title : Functional Consultant/Business Analyst
Company name : Tech Mahindra
Period : July 2009 - September 2013
Job Title : Team Lead - Service delivery
Company name : Satyam Computers Service Limited
Period : 2005 - June 2009
Summary : - Responsible for the Shared services implementation/operation.
- Feasibility study of processes that can be Automated and brought under the umbrella of Helpdesk.
- Lead variety of services like Travel, Recruitment, Joining, PMS, R&R, Exit, Travel Insurance, Health Insurance, Airborne, ID cards, Business cards, internal events etc.
- Monitoring the internal operations, analysing the performance and recommending improvements.
- SLA management.
o Lead the teams to deliver the services efficiently within the SLA (Service level agreement) period.
o Responsible to maintain the define SLA by customers for Calls and Mails
- Usage of tools like AVAYA and MMS (Mail management System) tool for measuring the process and productivity/performance of the resource.
- Responsible for Setting up the helpdesk for external and internal clients.
- Introduced real time dashboard to capture and monitor service level and transaction metrics
- Introduced a unified ticket system (UTS) for capturing the day to day issues.
- Set up of 1800 toll free number for Service support.
- Surveys mechanism for clients to obtain feedback and ascertain areas of potential dissatisfaction
- External Vendor management.
NA
Title : Certification Prep: Professional in Human Resources (PHR)®
Period : April 2021 - Present
Summary : linkedin.com, https://www.linkedin.com/learning/certificates/2e045c26cd48af9e392e2b88a6a58af6e0c033f6c776ec169c34869668d2ec94?trk=backfilled_certificate
Issuing Authority : LinkedIn
Title : Communicating with Empathy
Period : August 2020 - Present
Summary : linkedin.com, https://www.linkedin.com/learning/certificates/8c38bd6dc17d24c98f0579805668935b90c5b3da73509ccae05ab83093428a70?trk=backfilled_certificate
Issuing Authority : LinkedIn
Title : Employer Branding to Attract Talent
Period : August 2020 - Present
Summary : linkedin.com, https://www.linkedin.com/learning/certificates/33b311a2751b2fc612209a4da682cda0683be1d514a7cb56118095ddb8240803?trk=backfilled_certificate
Issuing Authority : LinkedIn
Title : HR as a Business Partner
Period : August 2020 - Present
Summary : linkedin.com, https://www.linkedin.com/learning/certificates/1b064bb48f0906efbb01627da0f123856b40e9455e4e7213e2555418afb1c76e?trk=backfilled_certificate
Issuing Authority : LinkedIn
Title : Human Resources: Managing Employee Problems
Period : August 2020 - Present
Summary : linkedin.com, https://www.linkedin.com/learning/certificates/db1d853bbd8e330e2164288907233d1720b68b840cf8ae5f99e4333146684a9f?trk=backfilled_certificate
Issuing Authority : LinkedIn
Title : Human Resources: Running Company Onboarding
Period : August 2020 - Present
Summary : linkedin.com, https://www.linkedin.com/learning/certificates/ac78c5c868716f446569707613570aa74485de773a69cb935406f7eca615712d?trk=backfilled_certificate
Issuing Authority : LinkedIn
Title : Organization Design
Period : August 2020 - Present
Summary : linkedin.com, https://www.linkedin.com/learning/certificates/a9270d2752f68f46541298d6f036c5f3476e7ff305942a55819077b417adf94a?trk=backfilled_certificate
Issuing Authority : LinkedIn
Title : Strategic Human Resources
Period : August 2020 - Present
Summary : linkedin.com, https://www.linkedin.com/learning/certificates/9211a120da3f6bf5b8a488d2553bd2a1a7715ad12deb8cc95f0517479ad558d4?trk=backfilled_certificate
Issuing Authority : LinkedIn
Title : Talent Management
Period : August 2020 - Present
Summary : linkedin.com, https://www.linkedin.com/learning/certificates/76b23ce527fa32b81e09504376334ab82a90fea43fbc9eb656161a9122ce3264?trk=backfilled_certificate
Issuing Authority : LinkedIn
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