Senior Systems Engineer at Finastra
16 Years of Experience
Bengaluru, Karnataka, India
+91 9**********
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Not Available
15+years of experience in the field of Citrix, Windows, Vmware & Cloud(Azure) Administration. Currently working as Senior Systems Engineer, Bangalore CERTIFICATIONS Citrix Certified Administrator (CCA) Microsoft Certified Professional (MCP-Azure) Cisco Certified Network Associate (CCNA) MCSA trained VCP trained ITILv3 trained TECHNOLOGY EXPERIENCE Citrix Xenapp4.0,4.5,5.0,6.0,6.5 Citrix Xendesktop7.1,7.6,7.11,7.19 Citrix XenServer6.5 Citrix Provisioning Server(PVS)7.1,7.11 Citrix License Server Citrix Web Interface, Citrix StoreFront CitrixNetscaler,Citrix10.5 CitrixXenMobile10.0 Citrix Secure Gateway Citrix Edge sight Citrix Access gateway AppSense3.0 VMware - Esxi4.0,5.0,5.5 Windows Server Operating Systems - Windows2000,2003,2008(2008R2),2012,2016 Cloud - AWS, Rackspace, Verizon, Azure Windows Client Operating Systems - WindowsXP,Vista,8,8.1,Windows7,Windows10 Network Devices - Cisco2600, Nortel &D-Link Switches Firewalls - Juniper Netscreen, Sonicwall, Hcl Info Secu Access Antivirus - Symantec10.0, SEP11.0 Falcon CrowdStrike
Finastra, SaaS/Cloud Product, Information Technology & Services
Tech Mahindra (formerly Mahindra Satyam)
Capgemini
Finastra, Tech Mahindra (formerly Mahindra Satyam), Capgemini, Tech Mahindra, Misys, Mphasis, Citizen Watches
Job Title : Senior Systems Engineer SAAS(Citrix/Windows/Vmware/Cloud)
Company name : Finastra
Period : June 2019 - Present
Summary : • Working on SAAS Cloud Infrastructure for Global customers.
• Administration and Project Implementation in Citrix, VMware, Windows environments.
• Implementation of new Citrix Projects and Managing Citrix XenDesktop 7.6 , 7.15 ,7.19 and Azure
Cloud platforms.
• Performing Citrix Upgrades in Customer environments.
Location : Bengaluru, Karnataka, India
Job Title : Technical Lead(Citrix/Windows/Cloud)
Company name : Tech Mahindra (formerly Mahindra Satyam)
Period : June 2016 - May 2019
Summary : • Administration of Citrix Netscaler10.5,Xenapp6.5 and XenDesktop7.1,7.11 and XenServer6.5
• Managing Delivery Controller, Citrix Studio, Machine Catalog, Citrix Director, VDI’s
• Administration of Provisioning Servers (PVS7.1) and managing vdisk versioning, creation and assignment of Xendesktop vdi’s, publishing desktops and applications.
• Managing the Infrastructure team.
• Administration of Cloud and IAAS environment.
• Managing Cloud partners (AWS, Rackspace, Verizon).
• Implementation of Changes in the environment through Change Management process.
• Performing Application upgrades as per the customer request.
• Investigating the Root Cause Analysis for critical and problem cases.
Location : Bangalore
Job Title : Senior Consultant - (Citrix/Windows)
Company name : Capgemini
Period : April 2015 - June 2016
Summary : • Administration of Xenapp6.5 and XenDesktop7.1 and XenServer6.5
• Managing Delivery Controller, Citrix Studio, Machine Catalog, Citrix Director, VDI’s
• Administration of Provisioning Servers (PVS7.1) and managing vdisk versioning, creation and assignment of Xendesktop vdi’s, publishing desktops and applications.
• Managing Netscalar10.5 and AppSense3.0
• Resolving Citrix incident tickets within the SLA time.
• Implementation of Changes in the environment through Change Management process.
• Handling Application Releases Changes for the customer.
• Performing Application upgrades as per the customer request.
• Investigating the Root Cause Analysis for critical and problem cases.
• Managing an Infrastructure of 4 Citrix Farms with 100+ Servers, 100+ Applications and 1500 users.
• Managing users, user sessions, Servers and server load through Citrix console regularly during the Production hours.
• Troubleshooting Citrix Server issues and Citrix Farm issues.
• Deploying Roll up Packs, Hot Fixes in Citrix Farms.
• Managing Projects and Implementations.
Location : Bangalore
Job Title : Solution Lead - Citrix/Windows
Company name : Tech Mahindra
Period : February 2013 - April 2015
Summary : • Administration of Citrix Metaframe Presentation Server 4.5, Xenapp5,
Xenapp6.0 & 6.5
• Installation and configuration of Citrix XenApp Servers.
• Installation and Publishing of Applications in the Citrix Farm.
• Enabling the access to users for the applications as per the requirements.
• Deploying Roll Up Packs, Hot Fixes and other packages through Installation Manager in Citrix Farm.
• Troubleshooting Citrix Farm Issues.
• Handling Incident and problem tickets for Citrix.
• Health Check monitoring for all the Citrix Servers in the Farm.
• Root Cause Analysis for Incident and problem cases.
• Solving Citrix issues within the SLA and following the ITIL process.
• Update tickets with comments about activities performed.
• Managing Load Evaluators in Citrix Farm.
• Experience with ITIL based processes – Incident, Problem and Change Management.
• Administration of Citrix Xen Server, Xendesktop.
• Administration of Windows 2003/2008 Servers
• Managing Active Directory and Group Policies
Location : Bangalore
Job Title : Senior Systems Engineer (Citrix/Windows/VMware)
Company name : Misys
Period : May 2012 - February 2013
Summary : • Administration of Citrix Metaframe Presentation Server 4.0, 4.5, Xenapp5,
Xenapp6.5 environments.
• Installation and configuration of Citrix XenApp Servers.
• Monitoring performance, using Citrix Management console and troubleshoot problems.
• Publishing desktops and Applications.
• Deploying Roll Up pack &Hot Fixes in Citrix Farms.
• Providing access to published application as per the user requirements.
• Troubleshooting of Citrix Farm and Application Issues.
• Managing and Monitoring Farm Load using Load Evaluators.
• Monitor Health of Citrix Servers on daily basis.
• Installing and Publishing applications in Citrix.
• Root Cause analysis of Citrix server related issues.
• Managing and monitoring Citrix Farm, Zones Users, and Applications.
• Installation of Esx4.0 version.
• Managing and Maintaining Virtual Infrastructure client.
• Implementation of HPSIM in the Infrastructure environment.
• Administration of Windows2003,2008 Servers
• Creation and deletion of new virtual machines of Windows 2003 & 2008.
• Managing VMware environment.
• Creating and deleting VM snapshots and templates.
• Configuring High Availability HA, DRS and Fault Tolerance.
• Monitoring alerts and performing V-motion
Location : Bangalore Urban, Karnataka, India
Job Title : Senior Software Engineer (Infrastructure/Windows/Citrix/Vmware)
Company name : Mphasis
Period : October 2010 - November 2011
Summary : • Administration of Citrix Metaframe Presentation Server 4.0, 4.5, Xenapp5
• Installing and Publish of new applications in current environment.
• Providing access to published application as the user requirements
• Shadowing Citrix Users for troubleshooting purpose.
• Managing citrix user sessions through Citrix Management Console
• Troubleshooting & providing solutions for Citrix related issues for the Citrix Project Infrastructure.
• Managing and monitoring Citrix Farm, Zones Users, and Applications.
• Applying Citrix policies for Citrix users in the Citrix Farm.
• Monitoring IMA, Print Manager and Print Spooler services.
• Administration of Windows 2003/2008 Servers
• Managing Active Directory and Group Policies.
• Installation of Esx4.
NA
Title : Microsoft Certified Professional(Implementing Microsoft Azure Infrastructure Solutions)
Period : December 2014 - Present
Summary : F127-8061, youracclaim.com, https://www.youracclaim.com/badges/dc0478d9-0cfc-42cc-9abc-02a9953bfa16/linked_in_profile
Issuing Authority : Microsoft
Title : Citrix Certified Administrator
Period : April 2010 - Present
Summary : citrix.com, http://www.citrix.com
Issuing Authority : Citrix
English (Full Professional), Hindi (Native Or Bilingual), Kannada (Native Or Bilingual), Malayalam (Native Or Bilingual), Tamil (Native Or Bilingual)
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