Work History:

Job Title : Cyber Security Manager
Company name : Allscripts
Period : July 2021 - Present

Job Title : Associate Manager
Company name : Allscripts
Period : May 2011 - July 2021
Summary : • Develop a global strategy for Identity and Access Management while ensuring scalability, resilience and superb end user experience
• Direct and guides the IAM engineering and governance teams on major global project initiatives
• Deliver a role-based access solution to the enterprise from design through implementation
• Work across IS and IT teams to deliver IAM best practices for on premise and cloud-based solutions for employees, contractors, vendors and customers
• Lead the architecture and design of identity solutions for the enterprise in a highly complex environment with a blend of legacy and innovation platforms
• Create a healthy maintenance cycle for existing solutions to ensure they are up to date and we’re fully leveraging the solutions
• Have a demonstrated track-record for building and leading exceptional teams through collaboration, mentoring, skill training and transition of technologies and processes as technologies and compliance requirements evolve.
• Identify and help implement opportunities for automation of IAM services, through integration with Workday HR module and ServiceNow ticketing system.
• Assign work items to other team members and ensure successful completion of tickets and tasks
• Manage, monitor and report on the progress towards full cross-training of all IAM staff
• Provide technical mentorship on key IAM technologies such as Active Directory and LDAP
• Responsible to ensure that IAM processes and procedures are fully documented and up to date
• Establish and publish Service Level Agreements (SLAs), metrics and KPIs related to the delivery of IAM services which demonstrate service quality and cost effectiveness, within the risk management framework of TMX. Ensure that team performance meets and exceeds the published SLAs.
Location : Pune Area, India

Job Title : Team Lead
Company name : Mphasis
Period : March 2009 - April 2010
Summary : • Prepared daily workloads for staff and coordinated the daily allocation of work.
• Motivated the team to achieve high standards and KPI targets and maintained position in top 10 percent of operational team leads.
• Mentoring and training up junior and new staff.
• Monitored & reported on standards & performance targets.
• Arranged & chaired weekly team meetings, focused on targets & achievements.
• Implemented new initiatives.
• Involved in the recruitment of new staff.
• Praised team members and created a positive working environment.
• Ensured all administrative and IT records are entered and updated correctly.
• Provided prompt and accurate information on individual performance.
• Provided floor support to assist associate to solve critical issues in a timely manner.
• Designed and lead training programs so all team members can succeed in all tasks
Location : Pune Area, India