About

• Sun Certified Java Professional with strong experience of 19+ years in developing technical architecture for product applications along with deep knowledge of architecture patterns, frameworks and design patterns. Working knowledge of Java, C++, UNIX and Linux with familiarity in Waterfall as well as Agile methodologies • Successfully associated with ContentServ Technologies Pvt. Ltd. as a Technical Architect with expertise in architecture and data model design with the ability to develop and implement software applications, oversee coding and performance activities, resolve architectural problems and identify technical solutions to business use case. • In-depth knowledge of all phases of software development life cycle with core strengths in C, C++, Java application development in Unix/Linux operating system. Demonstrated excellence in domains namely MDM, Enterprise Search and Storage Area Network at various levels like technical lead and individual contributor. • Excel in formulating strategies, driving process excellence initiatives, deriving substantial improvements across diverse business processes with implementation of lean methodology, preparing process dashboard, SLA report, TAT's, balance score card to assess the performance of the process • Highly skilled in providing end-to-end customer service delivery solutions along with strong capabilities in implementing the Service Delivery Process covering Capacity Management, Service Level Management, Resolution Process and Control Process; developing Business Continuity Plans, Procedures, audit implementation, and Service Standards for Business Excellence. • Well exposed to Project Management Life Cycle including project setup & scoping, requirement analysis & technical specifications, effort & cost estimates, risk management, planning, monitoring and tracking, script debugging, reporting & communication, process management & compliance, issue & change management, resource optimization. • An assertive leader with strong aptitude in developing and leading highly effective work teams; possess outstanding motivational abilities to facilitate attainment of strategic goals and bottom line objectives, monitor attrition as well as maintain TAT, quality, productivity and behavioral aspects of the Team.