Solution Consulting Manager - EMEA & NAMER
9 Years of Experience
Bengaluru, Karnataka, India
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Not Available
Leading a team of rockstar Solution Consultants to help Europe, Middle East and African customers to grow their revenue using Chargebee's gamut of digital products - Subscription billing, Receivables, Retentions and Revenue Recognition.
Chargebee, SaaS/Cloud Product, Computer Software
Chargebee
Chargebee
Chargebee, Chargebee, Chargebee, Chargebee, HackerEarth, FORMCEPT, Capgemini
Job Title : Solution Consulting Manager - EMEA & NAMER
Company name : Chargebee
Period : January 2023 - Present
Summary : Leading a team of 8 Solution Consultants in the EMEA(Europe,Middle East and Africa), as well as North America Startup and Mid-market segment(Revenue Band : $1-$15M).
Location : Bengaluru, Karnataka, India
Job Title : Solution Consulting Lead - India
Company name : Chargebee
Period : July 2022 - January 2023
Summary : Led the India go-to-market initiative from a Consulting perspective where I collaborated with Sales & Marketing to create & execute a tailored GTM strategy for the Indian region. Strategies included identifying key payment gateways, CRM & Accounting tools to partner and integrate with, along with building a SC team. The strategies meticulous alignment with regional preferences helped us close 2 key Indian logos for $60k and $100k annual contract value(ACV) among others during my 2 quarter stay.
Location : Bengaluru, Karnataka, India
Job Title : Solution Consultant - NAMER
Company name : Chargebee
Period : January 2022 - July 2022
Summary : As an individual contributor in the AMER region, won 3 key logos worth $100k+ each, while maintaining an overall revenue attainment of 80% during my short 6 month stay. Additionally, laid the foundation for a multi-year, multi-million dollar strategic account, before moving out post my promotion to leadership.
Location : Bengaluru, Karnataka, India
Job Title : Solution Consultant - APAC-ANZ
Company name : Chargebee
Period : September 2020 - January 2022
Summary : Taking Chargebee’s value proposition to CxOs, Finance, Sales and IT heads with a portfolio consisting of Chargebee’s Billing automation platform, ASC 606 compliant Revenue Recognition platform and Customer Retention automation platform.
Key Responsibilities
- Respond to RFI’s and win RFPs
- Providing technical and financial expertise to prospects via technical-functional. presentations, consultative solutioning, pilot implementations and solution manual creations.
- Liaising with the Product and Engineering stakeholders to scope out critical customer requirements and contribute to the Product Roadmap.
- Learn the use of iPaaS platforms such as Workato and Zapier to concoct workflows with other applications and solve customer use cases which cannot be immediately handled by our Product nor in the Product Roadmap.
- Liaising with the Sales and Marketing stakeholders to create strategies and collateral to influence large enterprise deals and increase the flow of SQLs and MQLs.
- Mentor new Solution Consultants to quickly adapt to the Chargebee ecosystem via mock calls, customer call shadow and reverse shadow along with constructive feedbacks.
- Contribute to the Chargebee knowledge base via reusable documents and videos.
Key Achievements
- Won the President’s Club in Presales for my overall performance with a revenue target attainment of 152% in 2021 out of 45+ Consultants.
- Increased the Tech Win %(Successful solution provided) for APAC startups and Enterprise deals to >70% for 2021.
- Created frameworks and workflows for improving the effectiveness of Presales engagement leading to a decrease in solutioning timelines by 20-30%.
- Along with the sales team, we were successful in breaking our quarterly records for APAC-ANZ every quarter of 2021 and I was recognised for it.
- Founded the APAC Webinar Club within Chargebee consisting of Sales, Presales and Marketing employees who discuss customer needs and conduct Webinars to drove in leads.
Location : Bengaluru, Karnataka, India
Job Title : Senior Presales Solutions Consultant & Sales Engineer
Company name : HackerEarth
Period : November 2018 - August 2020
Summary : Taking HackerEarth’s value proposition to VPs, CTOs, L&D and Recruitment heads with a portfolio consisting of HackerEarth's Technical Assessment platform, Innovation platform, Hackathon and hiring solutions.
Key Responsibilities
----------------------
• Providing technical expertise to prospects via technical and product presentations, consultative solutioning, demonstrations, pilot implementations and training.
• Handling enterprise accounts across pan India maintaining a healthy deal conversion ratio of 4:1 from opportunities to closure. Client portfolio consists of the largest multinational technological companies and multiple Fortune 500 regulars.
• Adopting a consultative approach to drive the adoption of HackerEarth's solutions within strategic accounts and expanding the usage across departments within the enterprise thereby translating the product/technical features into value drivers.
• Liaising with the Sales and Marketing team to create strategies and collateral to influence large enterprise deals.
• Collaborating with the Customer success team to create a product feedback framework to bridge the gap between the client's requests, industry trends and product direction. Playing a consultative role in the product road-map planning with the Engineering and Product team.
Key Achievements
---------------------
• Created the presales framework at HackerEarth which led to a reduction in Sales cycle from 5 months to 3 months from first demonstration to closure for 60% of the enterprise accounts.
• Mentored budding Sales Engineers which in turn resulted in an improvement in the deal conversion ratio from 5:1 to 3:1 for the SMB business.
• Successfully worked with various Account Managers to close 3 of the largest enterprise deals at HackerEarth and grow the ticket sizes by approximately 15-25%.
• Overall, along with the sales team, we were successful in increasing the YoY growth from 40% to 50% in the past year.
Location : Bengaluru, Karnataka, India
Job Title : Solutions Consultant
Company name : FORMCEPT
Period : February 2016 - November 2018
Summary : Helping Customers derive value and actionable intelligence from their existing data infrastructure to make better and more accurate data driven decisions using Formcept’s Real time analyt
Title : Chargebee certified Impactful Leader via the Global Manager's Program
Period : January 2023 - Present
Summary : credential.net, https://www.credential.net/c80d338b-ac2e-4305-84a5-73c10859ffba#gs.p07e9q
Issuing Authority : Chargebee
Title : Building High-Performance Teams
Period : December 2021 - Present
Summary : linkedin.com, https://www.linkedin.com/learning/certificates/93fa3a11add05a996daf6346dbbd23f3bda852f0a39b3c9aa854baf770a3d6fb?trk=backfilled_certificate
Issuing Authority : LinkedIn
Title : Demo2Win!
Period : November 2021 - Present
Summary : 41547391, credential.net, https://www.credential.net/6ed2ed1b-dcea-4862-8278-cabaa3b4baf8
Issuing Authority : 2Win!
Title : Solution Sales
Period : April 2021 - Present
Summary : linkedin.com, https://www.linkedin.com/learning/certificates/96daf1846c994b8ca790ea42569724d27313badccd1853fbf2c1e143486b613e?trk=backfilled_certificate
Issuing Authority : LinkedIn
Title : Consulting Foundations: Client Management and Relationships
Period : June 2020 - Present
Summary : ARZDWd58VEmOzSgY_ooo89xoH9Kx
Issuing Authority : LinkedIn
Title : Business Fundamentals: Corporate Strategy
Period : May 2020 - Present
Summary : UC-d033b72d-f6fc-4add-bde7-8552c8e1b6d7, ude.my, http://ude.my/UC-d033b72d-f6fc-4add-bde7-8552c8e1b6d7
Issuing Authority : Udemy
Title : Presales Management - IT Solutions and Service Providers
Period : April 2020 - Present
Summary : UC-84179e83-00c0-4286-99f0-0cbb05f6b99d, udemy.com, https://www.udemy.com/certificate/UC-84179e83-00c0-4286-99f0-0cbb05f6b99d/
Issuing Authority : Udemy
Title : Asking Great Sales Questions
Period : January 2019 - Present
Summary : linkedin.com, https://www.linkedin.com/learning/certificates/0cc93c2ba4509da7d2bd9141382f07d9e330218478200dff7836bc93315c4e0c?trk=backfilled_certificate
Issuing Authority : LinkedIn
Title : Technical Sales: The Role of the Sales Engineer
Period : January 2019 - Present
Summary : linkedin.com, https://www.linkedin.com/learning/certificates/924a1926723d9eb95d0ebddb7ce3e6251c5ddbcbd58adedb89d59ded5563ee79?trk=backfilled_certificate
Issuing Authority : LinkedIn
Title : IoT Foundations: Fundamentals
Period : September 2018 - Present
Summary : linkedin.com, https://www.linkedin.com/learning/certificates/84a7da17db76ab95f7b6152721c262c7adc2bdc8ee426acfb5e64eee508caf89?trk=backfilled_certificate
Issuing Authority : LinkedIn
Title : IoT Foundations: Monetizing IoT
Period : September 2018 - Present
Summary : linkedin.com, https://www.linkedin.com/learning/certificates/8b4a451f43b2f289d0cac5efcb2bc25f9752b13651aed0a7a98d3c798b33bf54?trk=backfilled_certificate
Issuing Authority : LinkedIn
Title : Architecting Big Data Applications: Real-Time Application Engineering
Period : July 2018 - Present
Summary : linkedin.com, https://www.linkedin.com/learning/certificates/8d637f2145bb1a796c3b0c694eb1ea1ab95fd55f43e08715c969e8ccdbc798a2?trk=backfilled_certificate
Issuing Authority : LinkedIn
Title : Tableau Desktop Qualified Associate
Period : June 2018 - Present
Summary : LCZ6MVBD, edureka.co, https://www.edureka.co/lms/certificate/0f0ea35214aa200edf4fd76ea690ffbc
Issuing Authority : Edureka
Title : Data-driven Decision Making
Period : April 2018 - Present
Summary : NKV2XG7EM7XH, coursera.org, https://www.coursera.org/account/accomplishments/verify/NKV2XG7EM7XH
Issuing Authority : Coursera
Title : Problem Solving with Excel
Period : December 2017 - Present
Summary : 3235BQ6HB6E4, coursera.org, https://www.coursera.org/account/accomplishments/verify/3235BQ6HB6E4
Issuing Authority : Coursera
Title : Front-End Web UI Frameworks and Tools: Bootstrap 4
Period : October 2017 - Present
Summary : HHN6HPN7755H, coursera.org, https://www.coursera.org/account/accomplishments/verify/HHN6HPN7755H
Issuing Authority : Coursera
Title : Open Water Diver
Period : March 2012 - Present
Summary : 1203AT2546
Issuing Authority : PADI
Bengali (Limited Working), English (Native Or Bilingual), Hindi (Full Professional)
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