AI-Driven Technology Leader | Innovating in GenAI, Cloud, Product-Security
23 Years of Experience
Pune, Maharashtra, India
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As a technology leader, I focus on building and operating cloud-native, highly distributed products and services that make a positive difference in people's lives, such as protecting their most important asset - Data! With strong technical skills in applied machine learning and a deep understanding of agile development methodology, I am committed to creating innovative solutions that benefit society. With my management skills, I can effectively stand up and lead global teams and inspire them to achieve their best. I am passionate about contributing to organizations in multiple techno-leadership roles and making a real difference for people everywhere. Let’s collaborate to create something amazing together! Email me at chitriv@gmail.com. CORE COMPETENCIES Strategic Leadership: Visionary thinker, Result-oriented, Effective communicator; Collaborator and Decision-maker Engineering Excellence: Proficient in Agile Methodologies (SCRUM), Project Management, Program Management, Development and Quality Assurance, and the utilization of tools such as Jira, Confluence, Bitbucket, GitHub, Jenkins, Black Duck Hub, Power BI, Tableau Technological Proficiency: Deep knowledge of Cloud platforms (Azure, AWS), SaaS, Kubernetes, Docker/Container, Virtualization, Storage, and languages such as Python, Perl, R, C/C++, Java, SQL. Machine Learning: Supervised/unsupervised learning using NumPy, Pandas, and Scikit-learn, reinforcement learning, natural language processing (NLP) using Azure OpenAI model (ChatGPT 3.5 turbo), Advanced Data Analytics. Operational Efficiency: Strong focus on building Tools/Automation/Testing frameworks, Process Optimization, Technology Integration, and Outsourcing / Vendor Management. Team Management: Skilled in Coaching, Leadership, Hiring, Competency Development, Conflict Resolution, and Performance Management to foster High-Performing Teams.
Veritas Technologies LLC, IT Services & Solutions, Computer Software
Veritas Technologies LLC
Symantec
Veritas Technologies LLC, Veritas Technologies LLC, Symantec, Symantec, VERITAS Software, Infinite Computer Solutions, CMC Limited, Bhabha Atomic Research Centre
Job Title : Senior Director of Development (Data Protection – SaaS)
Company name : Veritas Technologies LLC
Period : April 2022 - July 2023
Summary : I drive innovative solutions that elevate the Alta SaaS Protection (ASP) product experience, leading to unparalleled customer satisfaction and accelerated adoption rates. Here are a few notable achievements:
• Revolutionized customer onboarding, slashing time by 80% via one-click tenant deployment, fostering rapid adoption, and reducing time-to-value for clients.
• Enhanced customer satisfaction with a 10X boost in Site Resiliency Engineer (SRE) and Cloud Ops team productivity through a pioneering Monitoring Dashboard implementation.
• Accelerated new customer acquisition by empowering International Sales/SEs with FAQs, customer demos, and production POC, earning recognition with the prestigious Applause award from the International Sales Leader.
As the ASP engineering Pune-site lead, I delivered a robust data protection solution for diverse SaaS workloads (M365, Salesforce, Google Workspace, Box, Slack) and stringent ransomware protection, meeting Security Compliance standards (PubSec/GSA/EO, SOC2, IRAP, FedRAMP), emphasizing my commitment to exceptional results.
Location : Pune, Maharashtra, India
Job Title : Director of Development (Data Protection – SaaS, Backup Exec, System Recovery)
Company name : Veritas Technologies LLC
Period : February 2014 - March 2022
Summary : • Driving Product Excellence: I've had the privilege of leading successful releases for System Recovery, Backup Exec, and ASP. These releases incorporated critical features, security & government compliances, fostering customer engagement and spurring innovations.
• Key Role in Tech Acquisition: I was instrumental in our recent technology acquisition, rapidly setting up a new team. Within just a quarter, we launched the inaugural Veritas-branded ASP release with crucial enhancements, ensuring enterprise readiness.
• Product Vision and Strategy: Shaping the product roadmap and strategy has been a significant part of my journey. I've continuously advanced engineering requirements, proliferations, and proactively managed customer escalations to ensure alignment with sales targets and customer needs.
• Seamless Transitions for Profitability: Orchestrating seamless transitions of the System Recovery product has been another highlight. I optimized profitability through a revenue-shared model with a vendor, achieving mutually beneficial outcomes.
• Elevating Engineering Practices: I've been dedicated to enhancing engineering practices and processes. My efforts led to significant reductions in escalation backlogs and substantially improved customer support.
• Champion of Innovation: My passion for innovation shone through when I introduced an Innovation initiative, contributing to over 40 ideas in a year.
• Leveraging AI: I implemented an AI-based prediction model that improved the efficiency in identifying real product issues, which was also adopted by other products
• Led ‘Be Loud’ Initiative: I led and inspired engineers to be the voice of product innovations. Published 40+ blogs in a year, many by first-time bloggers. This became a theme/track in Illuminate, the technology conference at Veritas.
Location : Pune Area, India
Job Title : Sr. Manager (NetBackup) - Automation, Releases and SQA
Company name : Symantec
Period : July 2008 - January 2014
Location : Pune, Maharashtra, India
Job Title : Manager (Cross-products Engineering) - Automation, SQA and Lab
Company name : Symantec
Period : January 2005 - June 2008
Job Title : Senior Software Engineer in Test
Company name : VERITAS Software
Period : October 2002 - December 2004
Job Title : Senior Software Engineer
Company name : Infinite Computer Solutions
Period : July 2001 - September 2002
Location : Bengaluru, Karnataka, India
Job Title : Software Engineer
Company name : CMC Limited
Period : January 1999 - June 2001
Location : Nagpur & Kolkata, India
Job Title : Project Trainee
Company name : Bhabha Atomic Research Centre
Period : June 1998 - December 1998
Location : Mumbai, Maharashtra, India
Title : Introducing Semantic Kernel: Building AI-Based Apps
Period : February 2024 - Present
Summary : linkedin.com, https://www.linkedin.com/learning/certificates/e12e621dba5d15fd47aa257f231ba95ebd26a2d3ae8d54aa08d2b0392db3fd41?trk=flagship-lil_details_certification
Issuing Authority : LinkedIn
Title : AI Productivity Hacks to Reimagine Your Workday and Career
Period : December 2023 - Present
Summary : linkedin.com, https://www.linkedin.com/learning/certificates/cb4b6b903b3ded7f2c97250d4e149f668acc62ca993acc18a4a49a987bbd7893?trk=flagship-lil_details_certification
Issuing Authority : LinkedIn
Title : Building ChatGPT Plugins: How They Work and How to Use Them
Period : October 2023 - Present
Summary : linkedin.com, https://www.linkedin.com/learning/certificates/61b33f4868f9fe84597ea2d2fd4417132a3305520c398ce581689ec3c881cae6?trk=flagship-lil_details_certification
Issuing Authority : LinkedIn
Title : Generative AI for Business Leaders
Period : August 2023 - Present
Summary : linkedin.com, https://www.linkedin.com/learning/certificates/542553f1e2a31798db9b3789fe9e85427a5a8a1cd0a89ff450ad0188f97539c6?trk=flagship-lil_details_certification
Issuing Authority : LinkedIn
Title : Leading at a Distance
Period : March 2020 - Present
Summary : linkedin.com, https://www.linkedin.com/learning/certificates/f1edb44853c5d405f2d1e44769d06d5e8d76c184faa68db7d1b25431c2aa72c7?trk=backfilled_certificate
Issuing Authority : LinkedIn
Title : Microservices Foundations
Period : March 2020 - Present
Summary : linkedin.com, https://www.linkedin.com/learning/certificates/6174d83d67754aff69dbb7219b059a82c8ec2b8a2d5684c862dbd287914de823?trk=backfilled_certificate
Issuing Authority : LinkedIn
Title : Is RAG a game-changer for LLM?
Publisher : LinkedIn
Publication time : 2024
Summary : Unlocking the Potential: Is RAG the Ultimate Game-Changer for LLMs?
Delve into the cutting-edge world of Retrieval-Augmented Generation (RAG) and discover h
Award : Win Our Way (WOW) award
Issuer : Veritas International Sales Leader
Date : 3 2023
Summary : I elevated the customer experience by enabling International Sales/SEs with FAQs, customer demos, production POC, etc., resulting in acquiring new customers faster.
Award : Leadership Execellence
Issuer : Veritas Pune Leadership Team
Date : 3 2022
Summary : Led and actively contributed to Site-level initiatives, fostering leadership development, empowering managers, and establishing strong sales-engineering connections.
Award : Standing Ovation
Issuer : VP, Engineering
Date : 9 2013
Summary : This is the highest-level award I received for leading the NetBackup release. I also guided the team during challenging times and successfully delivered key milestones.
Award : Top Talent Recognition
Issuer : Symantec Leadership Team
Date : 4 2012
Summary : I was recognized as a top talent for outstanding performance in FY22. As part of an elite group, I underwent rigorous career development and gained access to exceptional training and mentors.
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