Director | Head of Product Management | Global Pay Plus (GPP) Classic & GPP SP | Cross Border Payments (SWIFT/CBPR+), Clearings & ISO20022 Migrations | Card Payments ATM&POS | FinTech | Gen AI, AI & ML Enthusiast
17 Years of Experience
Pune, Maharashtra, India
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Not Available
Result-oriented senior leader with a distinguished 17+ years of expertise in the dynamic Payments & Cards industry, specializing in the intricacies of cross-border payments and clearings. Proven leadership in crafting strategic product visions, driving roadmap development, and creating substantial business value. Adept at blending strategic insight, technical acumen, and global customer engagement to achieve organizational excellence. Experience of working with senior leadership team the CXO’s. A strong hands-on leader and individual contributor. Business & Technology enthusiast. Strategic Product Management: Orchestrated the successful management of Global Pay plus (GPP) Classic and Global Pay plus Service Platform (GPP SP), key platforms for seamless cross-border & clearing transactions. Leadership Excellence: Steering a team of 20+ product management professionals and providing adept support for a robust engineering team of 150+, consistently ensuring the alignment of strategic objectives. Key Skills: • Business Analysis • Product Management • Leadership • Product Vision, • Product Design • Strategic Thinking • Product Roadmap • Market Analysis • Cross-Functional Collaboration (Product, Engineering, Services, Sales, Marketing, Legal) • Customer Engagement • Product Lifecycle Management • Effective Communication • Product Innovation • Agile Methodologies • Financial Management • Stakeholder Management • Negotiation Skills • Go-to-Market • User Experience (UX) Design • Generative AI Tools (ChatGPT, Bing Chat, Copilot) • AI & ML • Wireframing, Mock-ups & Prototype • Payments Solutions • Transaction & Core Banking • Documentations (MRD, BRD, PRD, PRSD, FRD, FRSD, IRD, IRSD, CRD, HLD, LLD, FS) Payments Domain Expertise: • Cross-Border Payments & Clearings • ISO20022 Migration of Clearings • High-Value, Mass Payments & Instant Payment Solutions • SWIFT, Fedwire, CHIPS, SEPA, FPS, NPA, CHAPS, Target2, and others • SWIFT gpi Solutions: gCCT, gCOV, gFIT, and SWIFT Go • MT2MX, Fed2MX, CHIPS2MX • SWIFT MT Formats: MT1XX, MT2XX, MT9XX, MTnXX. • MT103, MT202, MT202 Cov, MT900, MT910, MT191, MT192, MT195, MT196, MT199 • ISO20022 MX Formats: Pain, Pacs, Camt, Acmt, and Admi Payments Products: • Global Pay Plus (GPP) Classic • Global Pay Plus Service Platform (GPP SP) • Finastra Global Pay Plus (FGPP) • electraSWITCH & EFTswitch Card Payments: • EFT Switches, ATM/POS • Card Issuance, Authorization, Merchant Acquiring • ISO 8583 Formats. MTIx1xx, MTIx2xx, MTIx4xx, MTIx9xx. NDC+, D91x etc. • EMV, PCI DSS 4.0 • Visa, MasterCard, Euronet, JCB, Union Pay, Amex
Finastra, SaaS/Cloud Product, Financial Services
Finastra
Finastra
Finastra, Finastra, Finastra, Cognizant, ORACLE FINANCIAL SERVICES SOFTWARE LIMITED, ElectraCard Services, Opus Technologies
Job Title : Director, Head of Product Management
Company name : Finastra
Period : September 2022 - Present
Summary : As the Director and Head of Product Management, I oversee a portfolio of payments products, including Global Pay Plus (GPP) Classic, Global Pay Plus Service Platform (GPP SP), and Fusion/Finastra Global Pay Plus (FGPP).
• GPP Classic: Successfully managing 7+ product versions of GPP Classic. Serving 20+ global customers across 30+ regions. Revenue base of $XXX million from product and services. Managing big financial institutions such as Barclays, HSBC, Citi, BOI, MUFG, LLOYDD, Westpac, ANZ, M&T, and FNB.
• GPP SP & FGPP: Successfully managing 13+ product versions of GPP SP. Serving 18+ global customers across 20+ regions. Revenue base of $XXX million from product and services. Managing customers including Bank of America, Swedbank, PNC, CIMB, NAB, OCBC, CYBG, AMEX, BGC, UBIS, and Westpac.
• Customer Migrations and Software Upgrades: Focused on customer migrations and re-implementation of large enterprise customers from lower software versions to higher ones. Engaged with customers to provide clear migration paths. Facilitated business discussions around old and new products, conducting gap analyses. Aimed to deliver software with new versions and minimal customizations.
• Technology Modernization: Advocated for maintaining minimum versions of product software on the latest technology stack. Encouraged moving away from old monolithic systems and service platforms.
• Product Leadership and Knowledge Enhancement: Recognized the growing need for ISO 20022 Migrations and developed product roadmaps for clearing migrations, including Target2, CHIPS ISO, & Fedwire ISO. Introduced ISO Migrations as an additional paid revenue stream for existing customers,
• Industry Engagement and Strategy: Actively participating in industry discussions related to new
industry changes and ISO migrations. Focusing on customer retention, sustained revenue growth,
and facilitating customer migration to higher product versions aligned with new technology.
Location : Pune, Maharashtra, India
Job Title : Senior Manager of Product Management
Company name : Finastra
Period : June 2020 - August 2022
Summary : As a Senior Manager of Product Management, I’ve had the privilege of overseeing the GPP Classic product for enterprise customers.
• Customer Focus: Prioritizing customer retention and ensuring regulatory compliance within the
financial industry has been central to my responsibilities.
• Industry Engagement: I actively participate in industry discussions surrounding new changes related
to ISO 20022 Migrations, Swift gpi, and industry shifts around SWIFT reference data for routing SSI
uploads.
• Team Leadership: Managing a team of 10+ product management professionals, I collaborate closely
with an engineering team of 60+ to drive the product roadmap and development.
•Enhancing Expertise: I’ve deepened my understanding of the Global Pay Plus (GPP) Classic product, assuming greater responsibilities in product management leadership.
•Holistic Management: Under my umbrella of product management, I’ve successfully managed the entire Global Pay Plus (GPP) Classic product family, spanning versions 1.X.X, 2.X.X, and 3.X.X. This journey reflects over 20 years of product growth.
•Strategic Road mapping: My role involves creating product roadmaps that address regulatory changes across critical clearings such as SWIFT, SEPA, Fedwire, CHIPS, and other SWIFT-based systems.
•Growth Acceleration: I’ve played a pivotal role in accelerating the growth of SWIFT gpi product solutions and licensing and other product solutions licensing.
Location : Pune, Maharashtra, India
Job Title : Lead Product Owner
Company name : Finastra
Period : September 2015 - May 2020
Summary : •Spearheaded the analysis and development of Global PAYPlus (GPP) Classic, a widely adopted financial product used by major institutions worldwide.
•Authored comprehensive Product Requirements Documents (PRD) and Product Requirements Solution Documents (PRSD) to drive product solutions.
•Crafted detailed Functional Requirements Documents (FRD) and Functional Requirements Solution Documents (FRSD) tailored to specific customer needs.
•Developed Interface Requirements Documents (IRD) and corresponding solution documents.
• Designed the initial solution for SWIFT gpi Customer Credit Transfer (gCCT) service, which evolved
over subsequent years to include new services such as gCOV (Cover Transfer) and gFIT (Financial
Institution Transfer).
• Expanded the service to non-SWIFT-based payment infrastructure (PMI), integrating with systems like
Fedwire and CHIPS.
Location : Pune Area, India
Job Title : Senior Consultant | Senior Business Analyst | Payments Cross Border & Clearings
Company name : Cognizant
Period : May 2014 - September 2015
Summary : • Senior Business Analyst with expertise in payments at Cognizant.
• Established the Payment Center of Excellence (COE), leading a team to train business analysts and engineering professionals in the payment domain.
• Conducted training sessions for Business & Technical professionals on payments domain and Fundtech product Global Pay Plus (GPP) Classic for cross-border and clearing payment processing.
• Delivered knowledge sessions on GPP Classic payment processing, SWIFT message formats, and US clearing message formats (Fedwire and CHIPS).
• Facilitated resource deployment for clients using the payments knowledge base.
• Managed the knowledge base around Fundtech’s Payments product Global Pay Plus (GPP) Classic
and its payment processing flows.
• Worked extensively on cross-border payments, clearing solutions, and SWIFT MT message formats.
• Collaborated on US clearings (Fedwire and CHIPS) for US wire payment processing.
Location : Pune Area, India
Job Title : Senior Consultant | Senior Business Analyst | Payments Cross Border & Clearings
Company name : ORACLE FINANCIAL SERVICES SOFTWARE LI
Title : Business Analysis: Essential Tools and Techniques
Period : February 2024 - Present
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Issuing Authority : LinkedIn
Title : Business Etiquette: Phone, Email, and Text
Period : February 2024 - Present
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Issuing Authority : LinkedIn
Title : Career Essentials in Generative AI by Microsoft and LinkedIn
Period : February 2024 - Present
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Title : Communicating about Culturally Sensitive Issues
Period : February 2024 - Present
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Issuing Authority : LinkedIn
Title : Create a Go-to-Market Plan
Period : February 2024 - Present
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Title : Cybersecurity Foundations: Governance, Risk, and Compliance (GRC)
Period : February 2024 - Present
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Title : Ethics in the Age of Generative AI
Period : February 2024 - Present
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Title : Explore a Career in Business Analysis
Period : February 2024 - Present
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Title : Foundations of Business Banking
Period : February 2024 - Present
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Title : Getting Started with PCI 4.0 Compliance
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Issuing Authority : LinkedIn
Title : ISO 20022 Adoption - CrossBorder Payments and Reporting Plus (CBPR+)
Period : February 2024 - Present
Issuing Authority : Swift
Title : Introduction to Artificial Intelligence
Period : February 2024 - Present
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Title : Learning Microsoft 365 Copilot
Period : February 2024 - Present
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Title : PCI 4.0 First Look
Period : February 2024 - Present
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Title : Rising from Business Analyst to Business Leader
Period : February 2024 - Present
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Title : Safeguarding Customer Credit Card Data: PCI Compliance
Period : February 2024 - Present
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Title : Security Frameworks Fundamentals
Period : February 2024 - Present
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Title : Working with the PCI DSS 4.0 Compliance Requirements
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Title : Business Analysis Foundations
Period : January 2024 - Present
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Issuing Authority : LinkedIn
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